DiDi Food User Reviews

DIDI MOBILITY INFORMATION TECHNOLOGY PTE. LTD.

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not

dont order from this app they take forever yo deliver they have no customer service no one helps you there but if wasting money and eating cold food is your thing didi is for you

manhec32

6 months ago

Response from developer

We want to ensure your order is delivered on time. So that we can better understand your experience, we ask that you contact us via the link https://web.didiglobal.com/ (type in your browser) and tell us more details. We will be ready to hear from you. DiDi Food - Enjoy delicious food anytime, anywhere

No funciona versión

Descargue didi, y cuando iba a pedir algo aún no había iniciado sesión, le di al carrito y no funcionó, luego intenté iniciar sesión y tampoco me funcionó el botón. Mi dispositivo es un IPhone XR IOS 17.2.1 . Volví a instalar la app pero sigue sin funcionar :(

Lili2/

6 months ago

Response from developer

¡Hola, Lili! Lamentamos la experiencia. Verifica si hay actualizaciones para la app. Reinicia tu iPhone XR con iOS 17.2.1 y asegúrate de tener buena conexión a internet. Si el botón sigue sin funcionar, por favor, contacta a nuestro soporte técnico para recibir asistencia personalizada. ¡Gracias por tu paciencia! DiDi Food - Tu entrega de comida favorita sin salir de casa

DONT DOWNLOAD (THIEFS)

They don’t deliver your order, the delivery guy eats your food and they still charge you for everything, they are thief’s dont download because you will not get your money back.

SpeakFacts

6 months ago

Response from developer

This should not happen. We want to ensure you receive your order in order and on time. We ask that you share your experience by typing the link https://web.didiglobal.com/ into your browser so that we can better understand this situation. We'll wait for you there. DiDi Food - Enjoy delicious food anytime, anywhere

App does not work

App does not allow me to sign in or make any orders.

mtyjuan

6 months ago

Response from developer

Oh no, John! We want you to be able to take advantage of all the benefits of the app. Can you tell us a little more about what happens when you try to log into the app? If you prefer, get in touch by typing https://web.didiglobal.com/ in your browser. We will be available to assist you. DiDi Food - Enjoy delicious food anytime, anywhere

Worse than Rappi

This company is disgusting. They don’t give you the food you ordered and they steal your money and never give it back. If a restaurant doesn’t do their job, then prepare to lose your money because these scam artists don’t give refunds. They also let their delivery people treat you like dirt.

MarvinsDoom

7 months ago

Never receive orders

New to the app and have placed two orders. Both have had issues and never received either. Will stick to the other guys.

maalco88

7 months ago

😡😡

Que asco de aplicación todo el tiempo llega la comida fría y aparte lo repartidores toman muchas ordenes y cuando te toca repartir la tulla está fría 😡😡😡😡todavía te piden propina sin vergüenzas

Tu puta 👩🏻

7 months ago

Non stop notifications

Even when you haven’t ordered food. There is no option in app to mute notifications and I don’t want to turn them off in my system settings because the delivery notifications are useful.

darcieVP

8 months ago

Poor customer support, unusable

As an app designer, this app is a headache. I have tried to place an order on several occasions and it won’t let me because of a promo that I “don’t apply to”, there is no way to disable said promo and the app prompts me to order something different. Because apparently we’re supposed to eat whatever the app will let us order. Getting help on the app is pretty much impossible, unless you have a problem with your card, of course. I tried to uninstall it several times, delete my account and open it again, I’ve had it installed for a while trying to place an order and it’s been no use. I’ll just stick with Uber honestly.

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Anyi-Lynn