Steer Clear® User Reviews

Steer Clear®
Steer Clear®
State Farm Mutual Automobile Insurance Company

Reviews Summary

Top reviews

This app is TRASH

Modules are pathetic, didn’t learn a thing. You have to set the trip every time in order to get the discount for 5 HOURS of driving. Keep in mind it resets every 30 MINUTES. So that’s 10, 30 minute trips that HOPEFULLY get recorded because if your phone moves even slightly it seems like it trashes the whole trip.

Totally needs some work to be easier to use possibly the same as the drive safe and save app which I’ve had no problems with. Don’t understand why those same drives that automatically recorded accurately to be used for credit for their expected 5 hours of drive time.

Unhappy all around with Steer clear, everything else about State Farm and their other app drive safe and save are good. STEER CLEAR is a juvenile attempt at teaching young drivers to be better drivers. The developers for this app really half assed this one.
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Response from developer

Hello, Thank you for your feedback. We do limit trips to 30 minutes so there can be at least 10 trips recorded where you receive helpful feedback and scores on driving to help users improve in areas where it is needed on the road. We differ from drive safe and save because we do not have a beacon or device that syncs up with vehicles. All of our scoring is done strictly from the device to make course completion more convenient for 16-25 year old new drivers. In the future we are reviewing new mobile technology to help us improve the experience with driver feedback and scoring trips.

Driving portion kind of bad

My dad is one of the safest drivers out there and he taught me. I always keep a few car lengths away from a car and keep my eyes ahead of traffic to predict what may happen. Not too sure how the acceleration, turning and braking is measured, but I do feel that it’s a little too sensitive. I’ve tested the driving scores and noticed that you have to be excessively slow in order to get a good score on the driving portion. I am fully aware that driving too slow can pose just as much a hazard as accelerating too quickly as well. I just wanted to point out my experience with this app and the driving portion in hopes that the app would be updated and more helpful for future drivers who use this app. On the contrary, the review portion of the app was amazing. It provides information that every driver should follow regardless of what age they are or how experienced they are.
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Satisfied

The only problem I have had so far is when I was on a bumpy road my phone feel from position and it counted it as hard breaking when it wasn’t and it made my score go down but other wise I’m glad I’m using it because it does make me feel safer because I’m more cautious with the app running scoring me on my faults.
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Frustrating

So I have the Drive Safe and Save and this app recording my driving and I’m sorry but there are a lot of things showing up for this app that are not showing up on my other app. The acceleration part and the braking part are what’s frustrating because I can’t just not brake once I come to a stop sign, and I can’t creep up to a turn off road in the middle of traffic! But this app is saying that I’m braking to hard and I’m accelerating to much when I’m creeping out into traffic and the creeping up to a stop sign, remind you that there are people behind me blowing their horns. I’m not sure why it’s not rating me the same way the other app for the same company is rating me, but something needs to be relooked at.
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Response from developer

Hello, Thank you for your feedback. We are aware of some of the concerns you have mentioned and we are currently looking to enhance the driving feedback experience for Steer Clear. The Drive Safe and Save app is actually using different technology to track driving scores and it utilizes a beacon that connects to the car to get more accurate readings for their drivers since DSS scores impact rates and monthly savings directly. We are relying solely on the mobile device to give feedback within Steer Clear so it makes it very difficult to get every detail about driving conditions and unique experiences perfect which is why we do not consider scores and only driving time. However, we are evaluating new technologies to get more accurate readings for scores in the future.

Steer clear Don’t turn too sharply on the straightaways!!!

While my daughter was driving along a straightaway, steer clear dinged her about 8 times in about 4 miles! I was with her and it was one of the smoothest rides I’ve been on with her... it was a horribly bogus score.

Her next two drives she lost points for braking and acceleration- my opinion was that she drove perfectly fine on both trips. Took away points but had “No incidents “ to report... this app will be dropped once her drivers license is obtained and we get a discount for her.

And still more instances of poor evaluations on acceleration and cornering... my opinion is that in order to get a perfect score, you would be more dangerous to the rest of the vehicles on the road.
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Response from developer

Hello, Thank you for your feedback. We are aware of some of the concerns you have mentioned and we are currently looking to enhance the driving feedback experience for Steer Clear. We are evaluating new technologies to get more accurate readings for scores in the future.

Percentage score given for driving

As the mentor of a student driver, I do not Think that your overall percentage scores and even your individual scores for particular skills is accurate. I am very particular in the way that my son drives, been a very safe driver myself, I think an app on a phone cannotSee what a driver has to deal with. As such, sometimes when they have to accelerate faster than your app thinks they should or taking a curve has had to avoid something they get scored lower.
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Really? This is what you think will help us drive better?

This app is honestly dumb. The only good part of it is cheaper insurance, since I’m 16 and have to pay it myself. The app questions are honestly stupid... I get it you want teen drivers to know laws but it’s not like we all were in drivers ed for 2 months and took multiple tests for this.

Also, you get graded for how you drive. How do they know? I’ve heard a lot of complaints saying they drive good but they only get a c or a.

This app honestly is stupid and just a way to get people to switch to State Farm insurance.
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Frustrating

The scores I receive are frustrating. I have become very conscious about my driving and I don’t speed, turn too sharply, brake to hard; yet the highest score I have gotten is an 89%. In school, I enjoy 100%, and an 89% is not so pretty.

I give it 2-star rating due to its quick lessons, the idea it makes me more aware, and it’s helping with my insurance. But really, it’s a pain. The scoring system is too picky, and some of my trips were not calculated —-which I understand that is due to my movement of my phone. But still, the scoring system needs to be reworked.
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It’s okay

It’s nice to get the discount but is very annoying at the same time. I get points taken away for ALREADY going under the speed limit during turns. The app claims I was going to fast around turns and curves but if I went slower it would be a hazard. Also one other thing I strongly dislike is that is took points off for me breaking too hard. When I looked back at it, I pulled over for an emergency vehicle to pass. I wish there was a way to justify this so I don’t look like a bad driver.
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Frustrating, Sporadic App

My teen has been using this app in order to log her five (5) hours of drive time. However, she has easily driven twice that time, yet the app consistently errors out during a trip thus resulting in not recording and giving her credit for the time driven. Further, the app has deducted points for driver error, however, when I compare this with the State Farm Drive Safe and Save app, the errors are not reflected on this app or the Life360 app either. My teen is frustrated and as a parent I’m extremely frustrated. I’ll be so glad when it finally recognizes the five hours drive time!!!!
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