Cannot register new watch
App seems to serve only one purpose and that is to register a new Citizen watch. Unfortunately, it doesn't recognize data from watch back or box upc label. So, after several attempts I gave up trying to capture the model and serial numbers and entered the information manually.
Then, you are prompted to register the watch for warranty authorization. I made several attempts to connect with Citizen using app, and every time the app craps out and says a connection to server failed. A pop up window asks me to make sure I have a strong internet connection, as if the problem is entirely my fault!
Offering an app that is essentially useless for the one job it has to do doesn't reflect well on the company.
Then, you are prompted to register the watch for warranty authorization. I made several attempts to connect with Citizen using app, and every time the app craps out and says a connection to server failed. A pop up window asks me to make sure I have a strong internet connection, as if the problem is entirely my fault!
Offering an app that is essentially useless for the one job it has to do doesn't reflect well on the company.
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Dismal App Sours New Watch Experience
Summary: App can't identify the watch itself and won't use the manually entered information, rendering it useless
Gave a new Eco-Drive watch as a gift, and noticed later that the recipient was not wearing a watch. Turns out they couldn't get the app to recognize the watch and gave up.
"Here, let me try," I said, assuming they were just #DoingItWrong. Nope, it's not user error, it's developer error.
The app doesn't substitute for a manual, especially if the app doesn't work. My own experience with a much older Eco-Drive watch has been perfect, and I bet this watch is at least as good, but it's going to be returned ... not because the watch is bad, but because this app is.
Gave a new Eco-Drive watch as a gift, and noticed later that the recipient was not wearing a watch. Turns out they couldn't get the app to recognize the watch and gave up.
"Here, let me try," I said, assuming they were just #DoingItWrong. Nope, it's not user error, it's developer error.
The app doesn't substitute for a manual, especially if the app doesn't work. My own experience with a much older Eco-Drive watch has been perfect, and I bet this watch is at least as good, but it's going to be returned ... not because the watch is bad, but because this app is.
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It’s amazing
The first watch I owned way back 10 years ago what is a citizen Eco drive. And now I’m back at it is simply amazing, to own a watch made by Citizen that derives by solar energy and for people like me no hassle no trouble of changing the batteries I’m simply in love with this watch when I unboxed it and I looked at it I was madly in love and after a very long long time it’s a gift for me on my birthday thank you citizen for the amazing Eco drive technology
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Citizen Eco Drive Military Watch
The USMA Association of Graduates advertised this watch in their quarterly publication. I purchased the watch and it was properly engraved and shipped in record time!! I’m wearing this military style watch daily. It’s durable and very attractive with that ‘military’ look and I’m so glad I purchased. It keeps very precise time.
I highly recommend this watch!!
JLD
USMA Class of 1974
I highly recommend this watch!!
JLD
USMA Class of 1974
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Blue Angels Watch
Citizen app appears user friendly. The video is particularly useful to set time. Registering is also easy. Maybe the next generation should set watch from app.
Garbage App - Requires a Lot of Effort!
Very little if any value! Scan function does not work! Had to put in everything manually. I have 3 Citizen Eco-Drive Watches. After keying all the information in manually, the app works for 2. For the 3rd a message pops up stating no such watch exists. Apparently the database is incomplete.
Another issue is registering the watches, a receipt is required. That requirement does not take into account the watch being given as a gift. Receipts don’t usually accompany a gift.
Another issue is registering the watches, a receipt is required. That requirement does not take into account the watch being given as a gift. Receipts don’t usually accompany a gift.
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Citizen Eco Drive
I purchased the “Garrison” W100 Eco Drive watch. It is beautiful. I was looking for a maintenance free ‘daily driver.’ I have a Citizen Eco Drive minute repeater I purchased 2008. It’s never failed me. I expect the same quality and reliability in this watch.
Terribly frustrating
Every time I tried to activate my account, I would click on my personal email to authenticate my request and then it said it expired. 5x. After putting down the phone and trying again later to regain my composer, I was able to click the email and it worked. So far so good and then it asked me to attach the receipt to activate the warranty and after giving it permission to access my photo library so I can select the photos, the app simply closes. Absolutely frustrating experience and honestly, I am now upset I purchased the watch. Maybe in a day or two I will feel differently and may want to actually wear the watch, but the set-up and warranty activation were a nightmare because of the app.
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My new Promaster Divers Watch
I absolutely love this watch for the looks, the quality and the craftsmanship. It fits my wrist perfectly and I know that one day, I'll be passing it down to my son. The beautiful dark sea blue dial at times looks black in certain lighting.
I could have spent thousands more for another brand but it would have been a waste of money because this time piece is certified to 200meters and the craftsmanship of the stainless case and bracelet is excellent.
I could have spent thousands more for another brand but it would have been a waste of money because this time piece is certified to 200meters and the craftsmanship of the stainless case and bracelet is excellent.
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Just Proving why the Citizen Company is above the Rest
I love my new Citizen’s Watch, from the quality, the timeless look, craftsmanship, and the high technology within the watch, nothing can compare for the price. Not to mention the outstanding warranty that comes with it, & the interactive app that helps complement the user friendly interface.
