User Reviews: Altec Smart Security System

Top reviews

  • Returning it - don’t buy

    Who actually let the amount of bugs this app has get past testing? Don’t waste your time on this product. They obviously don’t care about quality, it’s all about the money.
  • No connection to wifi (camera)

    Speaker setup fine. Two days trying 😡 the camera. What a pain reset after reset plus my wifi box. Nothing online for help just the two little circle instructions. No help!!!!
  • Problem with the app

    Bought this item at a good price thinking I got a deal went home the speaker worked fine , but I’m having a problem
    With the camera it connects to my WiFi and all but it won’t connect to my iPhone app . Call costumer service and they said that they are having problem with the app and it will be fix in a couple of days 😒 I need to use the camera now . But I will wait a few days to see if it works if not then I’ll be returning it back to the store and getting my money back.

    Update:
    After waiting a few days the camera does work and it gives you a good quality video. I love the 180 view and I’m able
    To speak tru it it’s a big plus...

    I’m very happy with this purchase I’m glad I waited a few days
  • Will NOT connect

    I bought this as well as the other customer at a Black Friday Sale and it will not connect to my IPhone as well! I will be returning it tomorrow😞 This was such a waste of time and money
  • Camera won’t connect to WiFi

    Speaker works fine. Tried all the steps, resets, everything multiple times for the camera and it won’t work. Back to Walmart...
  • Won’t connect to app

    Camera is basically useless. Finally figured out connecting to app but now it’s connected and I still can’t use it
  • Zero Stars

    This won’t work at all. Very disappointed. I have iPhone XS Max and connected one time and now it won’t recognize the camera and the camera won’t reset. I also can’t login to the account because of a server connection error. Just doesn’t work at all.
  • AWFUL, AWFUL, AWFUL

    This app will not even let me get past the first step of setting up the camera. It keeps saying things like, “Successfully connected to WiFi” and, “Thank you for using cloud camera,” BUT IT WILL NOT CONNECT!!!!!
  • if they get the server fixed will probably be a great app.

    I purchased the voice activated smart security system last night. Downloaded the app and it would not work. Tried early this morning got it to work but when I tried to log on this afternoon i am getting the same server error I was getting last night . Called the support number and was told they had high traffic dues to Black Friday shopping and it crashed the server. Hopefully they get it fixed soon and I will change my rating
  • NEVER WORKS

    The app is constantly crashing and the server is continuously unavailable. The security camera provides a nice picture when it’s available, but 50% of the time the app is not working. I bought this security camera and Google Home Speaker combination hoping that it would hold up to the same standard as the waterproof Altec Lansing speaker that I have, but it doesn’t. The speaker isn’t as nice as the traditional Altec Lansing or the Google Home. Returning. Very disappointed.

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