Lensa AI User Reviews

Lensa AI: photo & video editor

Prisma labs, inc.

Lifestyle

Photo & Video

Reviews Summary

Positive highlights

🚀

This app hasHuge improvement in AI Avatars

⏱️

This app hasAbility to reuse last set of prompt photos

🐛

This app hasSquashed bug that would freeze image uploads

🎨

This app hasWide range of editing tools and filters

🔍

This app hasAccurate face, foreground, and background detection

🌟

This app hasGorgeous and professional-looking results

🤳

This app hasAbility to use as a camera app

Negative highlights

💰

This app hasExpensive subscription and per-pack pricing model

🤖

This app hasInconsistent and inaccurate AI avatar generation

🤷‍♀️

This app hasLack of customization and control over AI outputs

🔒

This app hasIssues with privacy and data usage

🐞

This app hasFrequent crashes, bugs, and glitches

🙅‍♀️

This app hasLimited features compared to other photo editing apps

🤖

This app hasBias towards lighter skin tones and younger faces

Top reviews

Most RecentHighest RatedLowest Rated

Wow….just… WOW

I am a Professional Photographer and I am always feeling like I just want more from other apps. They just can’t get the editing to pop and for it to be a quick process. This app is AWESOME! I love the auto feature, how everything is easy to see the adjustments and keep them or change them. It has a enough features to feel that I can control the whole photo but not so many that I am overwhelmed and it makes me not want to use it. And the background section is really dead on with removing the current background cleanly. I am blown away! I actually may pay for the unlimited editing of this app!

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FinnMedina

3 years ago

Great App but since update it lags & image goes blank

I love, love, love this app. Makes all my images look so good (I pay the monthly subscription). I did recently update it & since then some images won’t make any edits & then when you get out & look at the feed of your images it doesn’t show you that image anymore… it’s happening to every 5th image. I didn’t have any issues before the update, now regretting it. Please fix this

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yogyfkyci

3 years ago

Response from developer

Hello! So sorry that you met the problem, using our app. Could you provide us more information on the issue? Please contact us at fb@lensa-ai.com and attach a video screen recording of the problem, we will investigate it.

Good but...

The app is great! With A LOT of bugSSSS

ti-will1

3 years ago

Annual subscription problems

Purchased an annual unlimited option for this app. Worked well for the first month. Good photo editing options. But then 1 months after I started I received notification that I can only download 3 photos per day and it no longer works as it should. My subscription settings indicate that the next billing charge is nov next year. Not impressed, otherwise a good app.

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AusLisa

3 years ago

Response from developer

Hello, sorry for the inconvenience! Please log in to the app account and check the work of the subscription again. Has the issue been reproduced?

Monthly subscription

It tells you that can purchase monthly subscription however when you go along further it only has yearly subscription. Why is it like this or am I doing something wrong. I’m very careful as to what I sign up too. I’ve been looking for ages for a good app. Up until now they all rubbish. I’m interested in this one but I don’t want to be tricked into paying for 12months when at present I’m only looking to purchase 1 month to see how I go tiding it whether I like it enough to continue to make use of it for a whol year because when you look at it like that it can be a little on the expensive side.

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marls72

3 years ago

Response from developer

Hello! If you would like to edit an unlimited number of photos, you can choose the most convenient option for you: both an annual or a monthly subscription are offered in Lensa :) Please note that activating the trial, an annual subscription automatically follows it, these conditions are displayed on the screen before the start of the test period. If you have any questions about Lensa or need more info, just contact our support via the "Settings" section. We will be glad to help you!

Declined is performance

I loved this app when it first came out. Was actually the best hands down that I’d experienced so far and trust me I’ve tried many. But it has declined greatly. Every single photo I use to edit says it doesn’t detect a face which is ridiculous especially when I’ve even used some that were very clear with person facing straight forward and almost nothing except the face. I usually don’t bother reporting things but I likED the app so much I was hoping they would fix it but still nothing. Also the you have to pay for it now and I’m surly not going to pay for something that has failed to live up to their potential. Also the app cuts parts of your body off when you change the background feature with no option to edit or outline manually. Sure hated to see this app go….

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CB g F hd h b

3 years ago

Response from developer

Hello! We are sorry if you encountered problems, using our app. Please send us at fb@lensa-ai.com examples of photos in which face hasn’t been recognized, we will check the work of app functions. As for the background replacement feature, manual border adjustments are not provided in the app currently but we passed your suggestion to our team! Please note that you can use Lensa for free, 3 photos are available for editing every day! If you have any questions about the app or its features, our support team will be glad to clarify all the details :)

Not only does it work but should be complimented for business model

The app is great. There’s tons of other reviews that tell you the same thing. What Lensa should be complimented for is offering a pricing model unlike most of its competitors who drag you in under the idea of being free but to do anything remotely good you have to pay to do. Lensa allows you to edit 3 photos a day. For free. With no watermarks and all the key features you need. Need to do more quickly. Buy a weekly pass that’s competitively priced (don’t forget to cancel) want to pay yearly then there’s options for that too and often has discounts available if you’re patient enough to wait. The app is successful because it works, people can see it works before paying for unlimited access and has a pricing model most people can get on board with. Competitors this is how it’s done. Well done Lensa.

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Ensignvorik

4 years ago

Response from developer

Thanks for your review! We are happy if you like Lensa :)

Perfect blend of simplicity & complexity.

Really enjoying this app! Specifically how simple / easy the developers have made otherwise difficult and complex edits.

I agree with an earlier review wholeheartedly. Download it, try it and before you have a whine about a function / feature that doesn’t appear to be what you wanted, delve a little deeper before leaving half baked comments here.

Really good stuff here team, keep up the great work!

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mykcal scott

4 years ago

False advertising

Don’t say you have a “wide range of tools” when you only have the most basic editing tools that most apps already have. Frankly, I don’t understand why you don’t have the vibrance tool with saturation when vibrance is more skin tone focused, considering this is a selfie editing app. Saturation tends to be overkill and makes photos look cheap since it changes all the colors. Also, don’t claim to “delete all other editing apps” in your Instagram ad when you don’t even have the curves tool or split-toning, both of which make the difference in a more professional look. I understand your point is to make this “quick and on-the-go”, but those tools are easy to use as well. What you really meant is “intended for bimbos who have no knowledge of photography.” Thanks, and have a great day 😁.

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jalupto

4 years ago

Nice app

Doesn’t really blur the background completely, but not bad app

Alexander_125

4 years ago

Response from developer

Hello, thanks for your feedback! Please send us at fb@lensa-ai.com examples of photos in which you didn't like processings results. We will check the work of app functions :)