Great app
Branch has a great app!
No reward in this company
Money hungry insurance company will Alesia raise premiums even with heat driving history. Good luck over paying with branch
Response from developer
Hello, thanks for letting us know about your experience! While Branch works hard to provide the coverage people need at the best rates possible, as the costs of claims have increased due to higher costs associated with fixing cars and homes, we've had to adjust prices accordingly. We do have the ability to help our members comparison shop other carriers if that's something you'd like to discuss. Please feel free to give us a call at 1-833-427-2624 or email us at support@ourbranch.com.
USELESS APP, WORTHLESS COMPANY
Links in the app continually take you to the website.
Company raises premiums without justification, has ZERO customer service (they say a 24-48 return call guarantee is “business hours” meaning 3-6 business days), and policies are designed to decline coverage. Stay away.
Company raises premiums without justification, has ZERO customer service (they say a 24-48 return call guarantee is “business hours” meaning 3-6 business days), and policies are designed to decline coverage. Stay away.
Discount Program a Joke
To save on their Community Drive program (where you feed them your location data continually) they require a score of at least 40/100.
My driving was 20/25 stars. How math works is that’s 80%. 80/100.
But they just weight it down arbitrarily below 40 to not give any discounts.
My driving was 20/25 stars. How math works is that’s 80%. 80/100.
But they just weight it down arbitrarily below 40 to not give any discounts.
Getting Back to Apps
I use this app for everything I need insurance for. Recently, I had to pull my policy papers for something and when I accessed my homeowners policy from aws in “Policy” icon, the screen would not go back to the previous menu and would just get stuck there. I literally had to turn off my cellphone to fix it. There’s no go back menu or “Done” button afterwards or anything. They should fix this.
Show less
Branch App
The insurance is great so far! The app…no so much. I signs me out like every other day and does not register my drives for my community drive discount. How am I supposed to earn a discount for my next renewal id you app keeps signing me out and doesn’t track it?!
Branch with a monkey hanging on it
Just got my renters with Branch and the app is hot garbage. For whatever reason it won’t even show me payment schedule, only the next payment. Can’t make a change nor a correction .. nothing. The only thing I can do is accidentally pay in full with the tap of a finger.
Update??
Is there some kinda “update” that was done to the app? I can’t see my policy under the policy tab anymore. It’s just a blank white page… Please fix ASAP.
ID
Worst insurance I ever had they don’t pay your vehicle scammers
I love Branch!
Great company, great insurance, great app!
