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Customer Service feels family owned
Where else can you get a chat support rep like Laura to respond in the app within seconds then issue a refund after you submit your odometer reading? If you need fast, convenient, insurance coverage that doesn’t bind you to a contract where you end up actually paying for mileage you DONT use. They have a forger customer including my brother. Great work Just Insure!Show lessThe Mac Surgeon
Developer Response
Thanks for the great review! We love that feedback and really appreciate it!Great customer service
I don't drive much. My work schedule is hybrid so I am either working from home or out of state and my car is more often than not parked somewhere. For me this service is perfect as it makes no sense to me to be paying hundreds a home for a vehicle I don't even use everyday. Not only is the price affordable and cost effective they also don't charge extras for other things such as brands that other companies do. Also, they not only notify me when uploads are needed they are also pretty understanding if I need a couple of days extra to submit an odometer verification etc due to not being in state and their customer team is extremely accommodating.
The only con I had is that I had to turn off their tracking feature and rely solely on odometers as it was tracking plane rides etc but again I am not deducting a star as their customer team was pretty understanding of my situation. Honestly this company is amazing. 10/10.Show lessandi357615
Developer Response
Thanks for the great review!Very Content with this Method
I’m very pleased with everything this app/company have done to remove the middle yet still can reach out for support at any time to help me navigate with the app. My only suggestion would be to add a feature that allows me to add a second vehicle. I’ve searched through, pretty much all angles of the app and don’t see and option. So I may have to call. Which is still ok. I’m glad I’m my talking to a bot. Friend people, friendly service and very affordable. Thank you Just Insurance.Show less🤷🏻♂️📽🤦🏻♂️
Developer Response
Thanks for the great review! Multi-car is coming. Stay tuned.