Safe drive is utter garbage.
It used to be pretty accurate when it came to monitoring trips. But even now I never touch or use my phone when driving. I keep it plugged in for car play and tucked away it will constantly say I was using it. Even though GEICO admits they can’t really know when you do or don’t use your phone. I’ve even done test runs where I am super light on my brakes and at times will still call it a hard brake. For years my score was a 99 with no phone use ever and braking. They changed something that it is constantly saying there was phone use. Even though the phone is locked and sitting away secured. And even after adjusting for trips where I was the passenger the overall score drops and stays that way. I can’t tell if this change was intentional but it’s frustrating being how absolutely careful I am with driving. And the fact that I NEVER use my phone when I do drive. If GEICO can’t truly know if you’ve used your phone or not then the app has no business determining if phone use is a factor. Whatever changes they made need to be fixed because this is ridiculous. No matter how careful I am and regardless if my phone is in my pocket, or mounted away and locked the app will still try to claim at times I used it.
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DriveEasy is wildly Inaccurate.
First off, the app won’t load nor stay connected. I keep getting notifications to connect my mobile account, then after connecting, I start getting those notifications again days later. I should not be blamed for not being connected if it won’t stick. Even if I did stay connected, DriveEasy is wildly inaccurate. For instance, I was using handsfree calling until the caller hung up and I did not touch my phone again until I reached my destination. DriveEasy showed that from the time they hung up, it was counted as phone handling simply because my phone was still open after the call ended. If I had to reach over to turn my screen off after the call ended, THAT would have been call handling. They should be able to distinguish whether the phone is actually being used or simply open without being touched. It also needs to be able to distinguish whether I’m in my car or public transport because I have also been dinged for bus drivers’ driving on some occasions. I have now received an email saying I have not been connected for several days, but when I tried to open the app, it will not even load (it’s been 28 minutes and it’s still on the load screen). I will likely be changing because this is too frustrating to deal with.
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HORRIBLE- GEICO!!
I’ve been with GEICO for 8 yrs. — I have a perfect driving record (NO ACCIDENTS-NO TICKETS!!) I live in a small rural community - my stores are 3 miles or less to drive to - & my car sits sometimes for a week or so not driven…BUT GEICO Auto has gone up 312% in the past three years!!!! I’m retired & get every excuse in the book -that parts for cars are now more expensive in case I have an accident!!!! … So I’m paying for ALL the drivers that are “lousy drivers auto parts”. … OR live in Florida & get away with “NO Insure!!”
THERE needs to be a law that if you don’t have legit valid drivers license here in Florida- you should not be able to buy a vehicle!! & how are they getting a tag from these dealership without proof of full coverage!! ? At least six months of coverage…
GEICO does not have a loyalty to their long time consumer…. !!!! If you’re looking for a company that will take and bleed you -Well look no further - GEICO will justify their theft of robbing you as a loyal customer… and someone who has 40 years of excellent driving record…. Speaks from experience…. Don’t come aboard this company… there are conglomerate thief…
THERE needs to be a law that if you don’t have legit valid drivers license here in Florida- you should not be able to buy a vehicle!! & how are they getting a tag from these dealership without proof of full coverage!! ? At least six months of coverage…
GEICO does not have a loyalty to their long time consumer…. !!!! If you’re looking for a company that will take and bleed you -Well look no further - GEICO will justify their theft of robbing you as a loyal customer… and someone who has 40 years of excellent driving record…. Speaks from experience…. Don’t come aboard this company… there are conglomerate thief…
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