Root: Better car insurance

Root: Better car insurance

Good drivers save money

Details about Root

  • Released
  • Updated
  • iOS Version
  • Age Rating
  • Size
  • Devices
  • Languages
  • August 5, 2015
  • September 29, 2024
  • 14.0+
  • 4+
  • 149.04MB
  • iPhone, iPod
  • American English

Developer of Root

🙌69K
Ratings
🗣❌ unsupported
Your locale
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Summary of user reviews for Root

Version History of Root

312.0.0

September 16, 2024

This week's release contains a few bug fixes and performance updates.

311.0.0

September 4, 2024

This week's release contains a few bug fixes and performance updates.

310.1.0

August 19, 2024

This week's release contains a few bug fixes and performance updates.

309.0.0

August 6, 2024

This week's release contains a few bug fixes and performance updates.

308.1.0

July 25, 2024

This week's release contains a few bug fixes and performance updates.

307.0.0

July 11, 2024

This week's release contains a few bug fixes and performance updates.

306.3.0

June 21, 2024

This week's release contains a few bug fixes and performance updates.

305.0.0

May 31, 2024

This week's release contains a few bug fixes and performance updates.

304.4.0

May 14, 2024

This week's release contains a few bug fixes and performance updates.

303.3.0

April 25, 2024

This week's release contains a few bug fixes and performance updates.

Price History of Root

Description of Root

Root is the car insurance for good drivers like you. Unlike other insurers, Root uses powerful tech to make car insurance easy, fast, and affordable. How do we do it? Our app is so smart, it actually gives you discounts based on how you drive. That means the safer you are, the more you can save. With smarter tech, better rates, fast claims, customizable coverage, and everything in an app, Root is the insurance good drivers deserve. See how much you could save with auto insurance that’s smarter, faster, simpler, and better—download the Root app today. Learn more at: https://www.root.com ------------------------------------------------------------- Why choose Root car insurance? • Over 1.5 million drivers already have Root. • Rated “Excellent” on Trustpilot • Carvana Trusted Partner • Featured in Forbes, TechCrunch, Wired, The Washington Post, and Fortune Magazine Everything you get with Root • Earn the price you deserve based mostly on how you drive • Manage everything all in an app • Personalize your coverage • File a claim in minutes • Get 24/7 Roadside Assistance ------------------------------------------------------------- Root renters insurance: If you rent your house, condo, or apartment, you can get renters insurance starting at just $6/month. It covers your stuff when it's in your home and when it’s not (like your suitcase in a hotel), damage to your stuff from smoke or fire, a place to stay if your home is too damaged to live in, and even medical expenses if someone gets hurt in your home. And, it’s surprisingly cheap. Bundle with auto and have everything you need right in the app. ------------------------------------------------------------- Root Home Insurance: Get personalized protection for you, your home, and your belongings with Root Home. Your Root Home policy allows you to customize your homeowners coverage to best fit your needs, with easy payment setup and 24/7 customer service. Save on your homeowners insurance when you bundle with auto—it’s simple and convenient to bundle right in the Root app. ----------------------------------------------------------- Disclaimer for quotes: WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL A PREMIUM RATE FOR THE INSURANCE ADVERTISED HEREIN. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. Disclaimer for savings, NE and CO customers only: Savings compared to Root rate without completion of test drive. Actual savings vary by channel of sale, test drive score, and rating factors. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. By submitting a review for Root Insurance to the app store, you are granting Root the right to utilize, publish, and distribute, without limitation, for advertising, marketing, or commercial purposes, without any payment to or further authorization by you. Copyright ROOT 2022. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Telematics is not used and resulting represented savings are not applicable in California. Referral program also not applicable in California. Visit joinroot.com/califaq for more information. Roadside Assistance purchased as separate coverage in CA.
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Root: FAQ

Is the software for Root compatible with iPads?

No, Root cannot support iPad devices.

Who is the app developer of Root?

The app was developed by Root, Inc..

What is the minimum iOS version supported by Root?

The minimum supported iOS version for the app is 14.0.

How do users rate the app?

The overall user rating of the Root app is 4.7.

What is the category of the Root app?

Root Relates To The Finance App Genre.

What Root application version is the latest one?

312.0.0 is the most recent version of Root.

What is the latest update date for Root?

September 29, 2024 is the date of the latest update of the Root app.

Could you provide information on the release date of Root?

Root officially launched on February 5, 2023.

What age is suitable for the Root app?

Root is considered child-appropriate and rated Root, Inc..

What languages are available on Root?

The following list of languages is supported by the Root app: American English.

Does Apple Arcade provide access to Root for its subscribers?

No, Root is not featured on Apple Arcade.

Can users make in-app purchases in Root?

Unfortunately, users cannot make in-app purchases within Root.

Does Root provide support for Apple Vision Pro?

No, Root does not provide support for Apple Vision Pro.

Does Root incorporate ads within the app?

Yes, Root incorporates ads within the app.

Screenshots of Root

Root: Better car insurance screenshot #1 for iPhone
Root: Better car insurance screenshot #2 for iPhone
Root: Better car insurance screenshot #3 for iPhone
Root: Better car insurance screenshot #4 for iPhone
Root: Better car insurance screenshot #5 for iPhone
Root: Better car insurance screenshot #6 for iPhone
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Reviews of Root

Leave a Review Root
  • They will raise rates for zero reason beware.

    I’ve had it for two years. Started at $400 for 6 months. Every renewal it has gone up. I’ve had no tickets and never filed a claim what so ever with them and I am also not tracked anymore so the reason for the increase is literally just because they wanted to increase the rate. Now they want to charge me 875 for 6 months. I’m searching for a new insurance company as I type this. I’m not paying for this trash company anymore.

    UPDATE: I have switched to progressive and am now paying $386 for 6 months. Root has a track record as you can see from all the comments from everyone else on here. They offer a low rate at first then will steadily increase your rate for zero reason. They respond to your reviews trying to absolve them self's from being in the wrong but they are the ones in the wrong. I would highly suggest using them for the first 6 months then switching at the first sign of an increase. Don’t fall for the rate increase and trust me they will end up increasing your rate. Also don’t fall for their chat GPT responses to these reviews. They are doing their best to cover up their shady company. I have a perfect driving record there is absolutely no reason for my policy to increase more than double with zero incidences on my record and zero claims with them.
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    Developer Response

    Update: We're sorry to hear you decided to leave, but we understand why you may choose another insurance company if you can find a lower rate elsewhere. Thanks again for your time with us. Original Response: Hi, GamingGenius1. We understand that with such safe driving habits, a rate increase is disappointing. To offer the right levels of coverage, we need a clear picture of what driving in your area looks like, and that means looking at other factors like weather and medical costs. These are two reasons why some drivers could experience rate increases. We appreciate your time with us as a customer and we'll be here to help if you need anything.
  • Almost got kidnapped!!

    I recently ended my policy with them and should have a long time ago. I requested road side assistance some time back because my car ran out of gas and it took hours and hours for someone to finally arrive. When the man arrived for roadside assistance he asked me to go with him to the gas station to pay and me never being in a situation like this before thought I guess this is the normal process? Once getting in his car he had an inappropriate sign in the car that made me uncomfortable. Eventually while driving he was missing every turn his gps was directing him and I was so freaked out I considered jumping out the vehicle. Luckily I was able to get him to pull over. All I got was an apology from root! Like what do you mean “sorry that happened to you.” I even had witnesses at the gas station we pulled over to who agreed I was not in a good situation. I don’t even know if they reported the man. They never followed up with me! I should have left root then. Then recently have been having issues with there customer service. Don’t get root. You’ll have trouble getting a hold of anybody too. Their rates aren’t even that good! McKenzie ward an employee is terrible too. Very poor customer service from her. I was lucky if I could get her to respond and she writes at about a 5th grade level if that. She literally lectured me over the phone how busy she is like mam please keep it professional. Just thought she could use a shout out!
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    Developer Response

    Hi, there. That doesn't sound like the experience we want for our customers and we hope you reached your destination safely. If you'd like to share more information about your Roadside Assistance request, feel free to send an email to roadside@joinroot.com for review. We're sorry to hear you've decided to cancel, but please know that we appreciate your time with us as a customer.
  • Not very reliable

    The app seems great upon first look. But honestly root will cancel your insurance for any and everything. No extension available to pay at later date so if you pay late they automatically cancel your insurance and wont allow you to restart for a year, Supposedly. After a year they still will not allow me to use insurance. Sometimes the app loadsa quote for me and sometimes it claims nothing can be offered to me at this time. Customer service agents are kind and respectful but ultimately cannot offer any assistance. They can only tell you, that whatever message appears on the app that’s what goes… I am ultimately dissatisfied and disappointed with root. I saw potential with them but after the faulty app and zero support from agent. I cannot recommend this to anyone. It’s cheaper insurance for a reason. You will get exactly what you pay for. Little to no actual insurance and no help if your ever in an accident root will most likely just cancel your policy and never cover you again. Please look elsewhere

    Most positive reviews are from people who have only had the app and service for a month. Basically brand new customers who have yet to see what happens. Again great idea and seems nice at first. But root insurance will disappoint you when you need them most 💯
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    Developer Response

    Hi, Ramo95@. We aim to make all aspects of the Root app clear and easy, so we appreciate you taking the time to share this feedback. Based on your review, it sounds like you've already been in touch with our customer support team for assistance, but if you wish to share more details about your experience, feel free to reach back out to contact@joinroot.com.