Leave a Review Joe Coffee Order Ahead
Useless - Don’t waste your time.
I wanted some coffee in the morning and my brother was going to walk and get it and I’d pay. So I downloaded this app again(couldn’t remember why I deleted it) and I ordered for two iced coffees at $5.50 each. (The main reason I went here instead of Starbucks) Plus I had points that would save me $3. he went walking to pick them up and as he’s arriving, I get a text saying my order was declined because the restaurant didn’t acknowledge my order within 10 minutes. WHY WOULD IT BE CANCELED? So I tell him just purchase it there. Not only does he pay $3 more (my rewards) but the price in person was $6.50. The same as Starbucks large size. But this place has small sizes only. We spent way more than expected. Plus my brother had to wait an additional 12 minutes as they seemed busy. Next time we’ll just buy it in person!Show lessPantherForce
Developer Response
This sounds like an awful expereince. I am sorry you had to run into this. We cancel the order after 10 minutes becasue the shop failed to acknowledge the order. Your money and discounts are all refunded. Unfortunately, we have no control over the shops or barsitas handling the tool. Having to wait in line after all of that sounds awful. If you can reach out to success@joe.coffee we would love the opportunity to reach out to the coffee shop and let them know about this experience.Not properly updated
I love the idea of this app. However, there are some major issues that need to be addressed. First off, they still have cafes that have been permanently closed listed as “accepting orders” and allows you to make purchases. It’s a good thing I check on Yelp and Google maps for reviews before going somewhere because otherwise I would have lost a bit of money.
Secondly, there’s cafes with hours that have not been updated properly on the app. For example, there’s a cafe I wanted to go on Saturday during their business hours but on the app, it said they were closed on Saturdays and therefore would not let me make a purchase. I had to find another cafe to go to. Please consider these as part of your next updates!Show lesswoalsjkkkkkkkkkkk
Bixby Joe
I LOVE LOVE LOVE LOVE and LOVE this coffee shop! It’s literally the best coffee shop in town. I wouldn’t go anywhere else! I’ve order so many items from the menu from drinks, food, desserts, and I am never disappointed! The avocado bacon toast is my favorite, Trust me you get what you paid for they are not greedy with the bacon! They have the best customer service and I love the rewards card. After 10 stamps you earn a free drink!!Show lessLBC Peaches