If there was any alternative, I would use it!
I will start by saying the only reason I still have this app is because they have cornered the market and there is literally no alternative to them! They have made a lot of exclusive experiences and restaurants can only be booked through their application. Thereby keeping you from even attempting to go to such events or places unless you use their app or platform! I have attempted to use their app and platform and if it’s a place that’s not frequently booked out it works fine but if you want to go to a place that sought after good luck, you’ll never get in the application in both websites constantly crash because they can’t handle the traffic flow or the amount of people that are trying to get to it. It’s been over 10 minutes since the round of bookings has opened up and still won’t even move next month on the app on the phone for myself. Similar thing happened last month and I reported to customer service they kept telling me for over a week that there was no problem on their end and it must’ve been my Internet connection or improper use of their application implying multiple times that I’m an idiot, without directly stating! Well, this time I have it on video so we’ll see how they get out of it this time. Like I said, worst customer service he’ll ever deal with your life and if there was another way, I would definitely do it.
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Response from developer
Thank you for bringing your experience with the app to our attention. Please reach out to us at app@exploretock.com - we’d like to look into this and answer any remaining questions you may have.
