Surprisingly easy
There are several methods of retrieving your VAT once you have visited Norway. By downloading this app, I was able to get my refund as soon as I got home. I got prompts as to what to do. The prompts were clear. And completing the transactions was a snap. Cash showed up as expected.DavidWantz
Best VAT Tax Refund App
This is the easiest tax refund app. Many times our flight leaves before the Customs desk opens. With this app, no need to get stamped at the airport. Just a few steps to follow before the flight home and a quick upload of photos once we arrived, and the refund is processed quickly. This last trip we had a lost luggage and communicating with their customer service was easy. They offered options in getting our refund. Highly recommend this app.C_C__2022
Easy to use
Very easy to use and got all refunds done easilykelforapps
Have used other companies/apps
This was incredibly, incredibly easy and SUPER conveniet. No rushing to the airport, looknig for the Blue Global or whatever other company does Tax Free and certainly no lines and no hassle. Filled my personal data, uploaded a photo of the receipt. Got home to the US from EU, took photos of the items that made it home with us, entered my credit card info and literally in less than 12 hrs, it had been approved, I opened my "wallet" in the app and funds were transferred almost immediately.
SUPER CONVENIENT!!s1neli
Patience Needed
Not easy to get refund. Need patience to go through process to receive tax refund. Problem is that it is hard to find message service that is a big help if the company or if you have made a mistake with emailing what is required to receive the refund. There are other issues that need persistence. The same Information had to be submitted several times, at the store then by me when I received an email from the company and finally by the customs representative at the airport. The customs repre had take time to figure out how I could get the tax refund. The store where I bought the items gave me an envelope and said I should enclose the purchase receipt and a photo of the items. Mail it out. The customs repr said that if I mailed the envelope to the address that was on the envelope, I would not receive any refunds because at that office they would not be familiar or have any thing to do with that type of information.
I order to receive a tax refund had to go through email that had links that were not always accurate, example, link to change password when tapped got to login only. Sometimes was asked to login and sometimes did have need to login.
Persistence, patience and working with company’s messenger service (if you can find it) will help to get refunds.My Album
So easy to use in Norway
It took a little longer to check out at the store but so worth it when I did not have to add these receipts in with the others. I always end up forgetting at least one receipt but with this app everything is easy. The reminders to complete my refund after my arriving home were helpful.saha711
Very cool and convenient
It saved a lot of time for me. I hope more merchants can adopt itNicknameYaaan
VAT refund is a snap!
wow, love the online, no waiting in line version of getting your VAT $ back!luckylil1
Works ok
Pretty slick, but wouldn't accept photo taken in the app, and continues to send notifications after the appropriate steps have already been done. Still getting emails about my refund, even though the money is already in my bank accountRsydfj
Works, but—
This app did what it said but only after a long process of many steps that were poorly explained. Longer phrases at each step that explained what was going on would have made it much better. I almost gave up several times due to this frustration. But it did work in the end. Thank you.son of Otto
