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It won’t let me upgrade and open on iPhone
Response from developer
Sorry for the inconvenience, but the issue is now solved. If you still have any difficulty signing in to or using the app, please send a screenshot to support@dietdoctor.com
It was great, until latest update
I give this app 3 stars because I loved it, until the latest update. I am no longer able to access the app. When I try to open the app now, it tells me to update, even though the latest update is already installed. I now have to go through the Diet Doctor website, which is ok, just a bit different to navigate.
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Something broke- ALL FIXED NOW THANK YOU!!!
I’ve found the app really useful and easy to navigate. Only issue is that for some reason since the last update, I used to be able do my shopping list & paid for the upgraded subscription but now I can’t access it 🤔🙄 force closing the app doesn’t resolve my issue neither does deleting and reinstalling the app.
Edit- hey team, all fixed now thank you! Updated my rating to a well deserved 5 stars after you fixed my problem! If anyone ever needs assistance with this app, let them know and they WILL help you. Great recovery!
Edit- hey team, all fixed now thank you! Updated my rating to a well deserved 5 stars after you fixed my problem! If anyone ever needs assistance with this app, let them know and they WILL help you. Great recovery!
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Response from developer
Thank you for your feedback. Can you please send a screenshot for account settings page (press the cog wheel on top right of the app screen) to support@dietdoctor.com? Our support team will get in touch with you and help you further.
Subscription required to view recipes?
Many of the recipes look delicious and I understand a subscription is required for Meal Plans and shopping list. However when I try to view a recipe, the instructions aren’t visible. The photo and ingredients are there, but no instructions. For example keto deviled eggs and buttery harissa shrimp there are no instructions but Keto chicken nuggets with green beans ha instructions. The app states recipes are free. Please clarify.
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Previously free features now require a subscription!
I’ve been using this app for a while and have recommended it to several low carb friends. However, after the recent update, previously available features - for example favouriting recipes and/or adding them to the shopping list - now require an expensive monthly subscription. I have lost all my previous favourited recipes. Unless I missed something, this was not made clear in the update notes. Really disappointed.
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Response from developer
We highly regret the inconvenience caused and are keen to assist you further. Can you please contact us at support@dietdoctor.com so that our team can figure out why it happened.
Love everything except the tiny font
I love being able to create a meal plan and shopping list. However, the tiny font is killing me. On the ingredient list, the items that are shown as fractions (1/4 cup, 1/8 tsp, etc.) are unreadable on my phone, even using my bifocals. I have to open the web page to read the amounts. Please take pity on older eyes and make them larger, or write out as 1/4 instead of using the symbol for the same measure which is so tiny.
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Please fix the app!
The app has stopped showing personalised meal plans created for my account on the web and the app. I can only access them via web now :(
Love the website, but the app is pretty useless now. Hasn’t been working for a few months. Have reinstalled several times and it hasn’t fixed the issue.
Love the website, but the app is pretty useless now. Hasn’t been working for a few months. Have reinstalled several times and it hasn’t fixed the issue.
Upgrade for iPad Please
Landscape when on iPad needed.
Thanks
Thanks
Shopping List feature isn’t customizable
If you want to use this app to have your shopping list on your phone, just realize that you can’t customize your meal plan. If you customize your meal plan and send the ingredients to the shopping list, it just sends the ingredients for the original plan. I ended up with not enough of some ingredients for meals I wanted to do twice and then I bought ingredients for meals that I had not intended to make. Also, the shopping list kept jumping and rearranging itself, so I ended up not getting a few items that I needed because stuff at the bottom of the list had jumped to the top. Basically, this is only good for looking at the recipes.
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Great potential but has a few bugs
Love the concept of this app but I keep getting an error message saying there is a problem loading my favourites (although my favourites are there) and nothing happens when I click add to shopping list. And can I really only plan one week at a time?
Hope you can fix these soon. Looking forward to using the app to its full potential.
Hope you can fix these soon. Looking forward to using the app to its full potential.
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