RHB Mobile Banking User Reviews

Top reviews

I cannot pay bills using online banking, keep prompting insufficient fund

I hate paying bills with my phone. And online banking kept showing insufficient fund. I cannot submit my inquiry through online banking. What a terrible day….

Response from developer

Hi Jerrell Yew is cool, we regret to note this. Please contact us at customer.service@rhbgroup.com with your contact details so that we can address your concern. Thank you.

Apps broken after recent update

Multi currency account haywire

Response from developer

Hi CloudyMY, we regret to note this. Please contact us at customer.service@rhbgroup.com with your contact details so that we can address your concern. Thank you.

Amateur app developer

New version doesn't support for iPhone 5S, but allows us to install. Wasting time. How are we going to make transaction while we are forced to use this app? My other bank's app doesn't has this problem. Time to quit from RHB bank!

Response from developer

Hi linzly, please be informed that the App will only support devices with iOS version 14 and above. For any further queries, please contact our Customer Contact Centre at 03-9206 8118. Thank you.

buttons is not working please please update !

This app is not supported on iPhone 14 pro. The buttons are obscured and very fiddly. Sometimes the buttons work and sometimes not. Insanely frustrating when banking is not child’s play. How can a billion dollar company not do a proper app.

Response from developer

Hi TTC2323, we take note on your feedback and rest assured that we will continuously improve our mobile banking journey for the convenience of our customers. Sorry for any inconvenience caused. Thank you

Easy Navigation

Navigation is easy. Very secure

Response from developer

Hi Serious07, thank you for rating us 5 stars β˜…. It really helps us to keep going and delivering the best :)

Online banking

Easy to use and navigate πŸ‘

Response from developer

Hi mistynaomi, thank you for rating us 5 stars β˜…. It really helps us to keep going and delivering the best :)

Still can’t do transaction

Please fix it big bosses of RHB.
Not sure how will you excel in e banking with axiata if now you still not perform. This apps a big problem. UAT failed !

Response from developer

Hi CloudyMY, we take note of your feedback and rest assured that we will continuously improve our mobile banking journey for the convenience of our customers. Thank you

Worst mobile app ever

Not even usable.

Response from developer

Hi Weedwhackers, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at customer.service@rhbgroup.com? We'll get you up and running.

Waste of my time

Garbage app, always β€œOOPS, tHeRe sEemS tO bE aN eRorR”.

Response from developer

Hi Steven Wrangler, we regret to note this. Please contact us at customer.service@rhbgroup.com with your contact details so that we can address your concern. Thank you.

CC transaction view

When browsing credit card transaction view, please remove the credit card from sliding up and down. It is very annoying!!

Response from developer

Hi Screaming Boss, thank you for your feedback. We will forward this to our respective team for further improvement.

Alternatives to RHB Mobile Banking