Leave a Review Avrora Sleep Sounds & Stories
Coolest 😎
I just love it lol🤓🤓yasinnasir
Developer Response
Dear Valued Customer! Thanks for reaching out. We're thrilled to hear that you had a good experience with our app. If you ever need help contact us at hello@avrora.com and we'll come to the rescue. Your input is very important in our improvement efforts and we want you to know that we are listening. Thank you very much for being our user and we cannot wait to hear from you next time! Enjoy your day.I love it..
So far. Of course I just got mine. My husband and I are truck drivers. I drive nights and it's sometimes hard for me to fall asleep during the day. Not anymore. I just put my air pods on and listen to calming music. It puts me right to sleep. Quickly. The music is beautiful. It just takes you to this calming place. As if you're on vacation on a beautifully fancy island. I haven't tried anything else yet. But I have a feeling I'm going to love it too. Goodnight 😴. Ruth B.Show lessrubru66
Subscription scam
I actually don’t know if the app works as described or not but what I can tell you is if you purchase a subscription it will not appear in your App Store or subscriptions under settings. Therefore you have no way to cancel your subscription. Others have clearly reported this is a problem also. I emailed the app developer and they say it’s Apple‘s problem. I talked to Apple and they said no it’s a purposeful exploit in the Application. So if you’re prepared to spend $36 for this app then you should be OK assuming it works. But don’t be scammed by purchasing these one week or free trial because you will not get money back or be able to cancel your subscription.Show lesswalman339
Paid upfront. When it works it’s great.
Keeps freezing and glitching. For an app that I’ve paid $60 something AUS for I’d like it to work all the time. When I start to listen to a story or meditation it just stops suddenly and when you open the app back up it starts up again but then cuts out again after a few seconds. And it won’t let me leave my concerns on the contact us section. The send button doesn’t work.
The idea is great. And the stories and meditations are great. But I pairs too much for it to not work all the time. Can’t even get a refund as I’ve been using the app for about two weeks now. And only since the weekend it’s started glitching. The first time it happened I deleted the app and reloaded it. But this meant that even though I signed in as myself again all the data was lost and it was asking me to choose my subscription again. So I’m not sure if it’s just doing the “free trail” and then going weirdShow lesszubkaaaaaa
Developer Response
Dear Valued Customer! We appreciate the time you took to give us this feedback, as it influences our improvement efforts for the product and user experience. These things should definitely not be happening, and we understand this has greatly impacted your ability to use the app. We want to express our sincere apologies for all the issues you have encountered. We regret to hear of these incidents and the reported poor level of support you received. At the same time we like that you consider our idea a great one. However, we apologize for the fact that you weren't able to use Aurora app all the time to let the full potential going. If you still experience this issue, please, reach us out at hello@avrora.com email. We are continually working on ways to make our app run more smoothly. And we will do our best to solve this and hope that you will give us another chance in the future. Have an amazing day!Update!
Every Saturday when I go to use the app before bed, it only makes it about 30 seconds into the sleep cycle before the app shuts out. It works when I delete the app and then reinstall it but it’s just kind of annoying to have to do that every week. I’m sure it’s just a bug but would appreciate not having to spend more time on my phone before bed than necessaryShow lessannajosephinee
Good-Good Goodness!!
I’m new to it!! Just got it! But the first night it took me right to sleep. I’ve learned from past guests that I snore and it’s embarrassing! But they be snoring too!! Anyway mine must be louder than them so I was able to track and really find out for myself what my breathing and how much snoring I’m doing!! Thanks, I was amazed and will use this every night! Oh and I will be able to take it to my doctor as well so they can know what to do with me. Lol!Show lesspurlaw
Annoyed
It’s good but I might delete it because it stops when I put it indaisysmith91
Developer Response
Dear Valued Customer! Thanks for reaching out. We are glad you feedback after all our intention is to make all of our users satisfied with the service. We regret to hear that the app stops when you put it in and are ready to assist you at the hello@avrora.com email address. Wishing you all the best!Unsubscribe does work if you know how to work a phone
Just wanted to write a review on the review that’s up about you guys being scammers and the person stating they cannot cancel their subscription. With apple- you can simply go into your iCloud and it’ll show all subscriptions you have. Then you can select whichever one you want to cancel. That person obviously doesn’t know how to work a phone but yet knows how to act like they are a victim. Probably wants something for free. It’s not rocket science people. Also this app is great!!Show lesstydyefraz08
Developer Response
Dear Valued Customer! Thank you so much for the kind words and your detailed instructions regarding the subscription cancellation. We sincerely hope that your review helps a lot of our customers manage their subscriptions in case they want to cancel any. Furthermore, we truly hope that your experience shared will help anyone who is in search of the app to sleep better find our app and give it a try. We believe that feedback of our cherished customers is the key for making a better product, and we are happy to know you like it. We wish you nothing but a lovely day and a healthy sleep!Helpful but annoying
Sometimes the app will continually crash about 5 min after starting the sleep routine, so you have to delete it then reinstall it. It would work absolutely perfectly if they fixed that bug. There’s no need to subscribe to it and pay for it unless you want more features, but I don’t really see a point in it. I mainly use this app to help me fall asleep because I need background noise and I can’t find another app that will keep running the noise for a set amount of time like this when my screen is off. Helpful but there are small bugs they need to work out! Helps me sleep though so it does what it advertisesShow lessCrisptuna
Developer Response
Dear Valued Customer! We appreciate the time you took out of your day to leave a review of your experiences. However, we want to express our sincere apologies for the bugs you have faced while using the app. We strive to maintain the highest quality standards for our cherished customers. Our developers have analyzed the issue that you informed us about and tried to find out what can be done to resolve it. From our side, we recommend you reinstall the app or update it to the latest version to make it work correctly. If that does not help for some reason, please drop us a line to hello@avrora.com email and our support team will gladly get back to help you out within the shortest timeframe. We look forward to your email and wish you all the best!Need to leave phone on to work?
I downloaded this in 2020 to help with my insomnia and record my sleep talking. Part of my problem is that I can't sleep with lights on in the room. This app used to work fine when I turned off my phone and recently it has been shutting off completely whenever I turn off my phone. So I haven't been able to utilize my lifetime subscription and my sleep schedule has been manipulated. I am beyond disappointed that the programmers can't find a way to make this work without having to keep the phone on. I used to be a huge fan of this app.Show lesssirandoc
