Leave a Review Avrora Sleep Sounds & Stories
I HATE THIS APP SM
If I could give it negative stars I would. At first the app wouldn’t even OPEN like I JUST downloaded this and it didn’t open unless I deleted it and installed it again. That’s not the only problem tho!!!!!! I try to set up the audio recording and it wouldnt let me move on to do that unless I did a STUPID breathing exercise and it didn’t even do anything to help me. I set it up so that the alarm sounds like a peaceful rainforest and I’m expecting to wake up to a calm rainforest sound. BUT NOOOO I WOKE UP TO HEAR THIS LOUD HAPPY FUN SONG THAT I DO NOTT WANT TO HEAR AND IT HONESTLY SOUNDED LIKE THE ANIMALS IN THE RAINFOREST WERE A BUNCH OF MONKEYS JUMPING AROUND!! I expected like rain and wind sounds as it plays when you play it but that is NOT what I woke up to and it honestly RUINED my day and I woke up so mad instead of what the app promotes which is calmness!! I HATE this app and when I tried to listen to the audio recording of my snoring and sleep talking which is what I downloaded the app for, it would not let me listen to it without buying a subscription which I AM NOTTTT PAYING TO HEAR MYSELF SLEEP THAT IS SO CRAZY!!! FLIP U STUPID APP AND FIX IT!😡😡😡 This app is trash YOU FEEL THE RUEING YOU FEEL IT⁉️⁉️⁉️Show lessDeveloper Response
Hello and thank you for your feedback. It appears we could do a better job in training our new users. You absolutely do not have to complete the breathing exercises if you choose not too. All sounds can be configured into a sleep sequence (ritual) or can be played independently through our library option. You can also preview all sounds prior to setting in a ritual. I also likely would not select the rain forest as part of my sleep ritual, but maybe as a stand-alone listen to help me relax. There are hundreds of ways to configure Avrora to work in a way that best suits each individual's preference. We are sorry to hear that the app did not work for your needs.Problems
This is a really bad app. My girlfriend purshased the lifetime subscription, and after changing her cellphone, it doesn’t work anymore. It looks like she has to buy it again even tho she is connected with the same id on her apple store. Really annoying…Developer Response
Dear Valued Customer! We apologize for the inconvenience you and your girlfriend have experienced. Please contact our support team at hello@avrora.com with the details of the issue, including the purchase information. We will investigate this matter promptly to ensure that the lifetime subscription is restored. Thank you for bringing this to our attention.The app doesn’t work?
I tried to use it these two days but it stayed blank when I turned it on.Developer Response
Dear Valued Customer! We appreciate you taking the time to review our product and giving it 4-stars despite the issue you’ve experienced. We're sorry to hear that you've had this difficulty. This is certainly not the experience we want our users to have. It seems like there could be a technical problem or a potential software glitch. We recommend trying to update your software or reinstalling the application, if possible. However, we understand that different circumstances might require different solutions, so we kindly urge you to contact our customer service team at hello@avrora.com at your earliest convenience. They are eager to assist you in resolving this issue. We value your patronage and our team is dedicated to providing you with the best user experience.