Leave a Review Avrora Sleep Sounds & Stories
Having issues
The app is great but now it won’t even let me start anything. The moment I push start, my phone freezes and it closes out the app. I haven’t been able to actually use the app for about a week now and I’m paying for this so I don’t want to be wasting my money not being able to use the app.MusicallyLex15
SCAM
This app is a scam - there is no free trial. They charge you anyway and don’t make it possible to cancel or to contact them. Shame on Apple for allowing these scam companies to work through their platform.tmonneeyy
Developer Response
Dear Valued Customer! We are sorry to hear of the experience you have reported in your review. We would love to look into this further to show you how great our customer support can be. Please, help us to get more information on this situation so that we can successfully resolve this matter. We are waiting for your response at the hello@avrora.com email address.Good product. Does what it says.
I gave this an unfair review before, because I misunderstood how the app worked. It’s not cheap at £39:99, but this is all very clear. It states what you get for that money, and it’s up to you whether you think it’s worth it. I can’t speak for the trial, but I got what it stated I’d get. Recorded any sounds made in the night, which was kind of funny. It doesn’t really measure how long you actually sleep, but you can work it out from the sounds you make. I found it super interesting and useful. Sorry for earlier bad review. It’s a good product if you’re willing to pay that price.Show lessMonix 121212
Developer Response
Dear Valued Customer! We appreciate your feedback and we are glad to hear that we are able to provide you with the product that you enjoy using. We are happy to hear that our app is working for you now. We strive to make our app the best and easiest app out there and the way we do that is by listening to our users' experiences. Thank you for the time you put into this review and if you have any other feedback, please reach out to us with it at the hello@avrora.com email address. We hope to hear from you again sometime soon and wish you all the best!Doesn’t let you see your records
It Doesn’t let you see your sleep records unless you buy one of their memberships which i think is unfair because then why have a app that tracks your sleep but can’t see the results. I think that you should remove the memberships because nobody wants a app that you have to pay for just to see your sleep results. That is what the app is for( to let you see the results of how you slept) but with the memberships in the way you can’t even see them without paying for them.Show lessReni_stacks
Reason for 3 not 5 stars
The app is great but you have to pay to hear yourself snore ,talk or anything you did during the night and what about the younger users? They would have to ask for the money and some families can’t afford to spend money on some “sleep app”Patton/sanders sides
Developer Response
Dear Valued Customer! Thank you for sharing your feedback. We understand the concern over this. We can see how this affects the experience you're having with the app. We are sorry for this matter. Our team would like to investigate this for you. Would you mind reaching out to us at the hello@avrora.com email address so we can take a closer look? Hope to hear from you soon.Calming
It’s a really good app and definitely helped it’s just that i wish u didn’t have to pay for anything in the app.Annie_2e
Developer Response
Dear Valued Customer! Thank you for sharing your opinion with us! All of our users' ideas and suggestions are highly important for us as they help us better the app and make it more satisfactory for our clients' needs. If you have any additional notes, please, reach us at the hello@avrora.com email address where will analyze and help with your inquiries or concerns over our app.SCAMMERS-YOUCANNOTCANEL-YOUWILLBEBILLED
Rating 5 star so hopefully they won’t bury this and you won’t get ripped off too! You will be charged even if you want to cancel.
SCAMMERS!!! I am not happy with this product, I realized immediately I would not be and attempted to cancel the subscription so I would not be billed.
SCAMMERS! Follow the instructions to unsubscribe...? The app does not show in subscriptions, so how do you unsubscribe? I have sent 2 emails to the developer and one to Apple Support, and I am coming close to the deadline to unsubscribe. Please prove me wrong, show me you are not thieves and con artists... I have screen shots proving that your instructions do not work, and that your app does not appear so it can not be canceled before the trial ends. I am trying in good faith to cancel this APP, posting this review was not my first choice.Show lessunsubscribedoesntwork
Developer Response
Dear Valued Customer! We appreciate you taking the time to write a review and bring these issues to our attention. We are deeply sorry for the situation you have faced and this is not what we want our cherished customers to experience. Due to our records, we have managed to resolve the issue in a satisfactory way for you. In case any additional questions or concerns appear, feel free to contact us at hello@avrora.com and describe what can be done from our side so we can satisfy your needs regarding the application. We hope you decide to give us another chance sometime soon and we wish you all the best!Good app but beware of charges
App works perfectly and tracks sleep as it said it would. Unfortunately, they charge you even though you download the “free” trial version and basically you will not get refunded. Once you cancel during the trial period you have the “premium” version until the end of the subscription so basically: we are gonna charge you to use the app regardless if you want to use the app for 2-days or 1-year. Very shady for a potentially awesome product 😓😓Show lessBizali19
Developer Response
Dear Valued Customer! Thank you very much for your explicit feedback. We're really glad you enjoyed our application and happy to hear that it helps you track your sleep. However, it's a pity you have encountered such a situation regarding your subscription. In case any assistance is needed from our end to help manage your subscription, please, drop us a line at the hello@avrora.com email address. Our friendly support team is always ready to provide the necessary assistance within the shortest timeframe. We wish you a healthy sleep and look forward to hearing from you soon!Great app
Good reminders and ways to help you s’eep better and all night thanks guys.Sammy1966
Developer Response
Dear Valued Customer! Thank you for taking the time to share this incredible review with us! We are really glad that you like our product. We strive to make our app the best and easiest app out there and the way we do that is by listening to our users' experiences. Thank you again for this review and thank you for being part of our community!Sleep Booster
Great way to meditate and relax I rate this a 4/5 because after you meditate it can hear you snore and sleep talk then it tells you at what time you’ve did it. It gives you an alarm and it has lovey music with it . I love it, you guys should downloadA bunch of great things
Developer Response
Dear Valued Customer! Thank you for sharing your positive feedback with our app! We are pleased to know that our app's features came in handy for you. We truly appreciate your feedback and we wouldn't be growing without customers like yourself who support us. Thank you for using our app and we wish you all the best!
