SmartFind Express User Reviews

SmartFind Express
SmartFind Express
PowerSchool Group LLC

Reviews Summary

Top reviews

Useless

We are required to use this app in our district. It never loads properly, just keeps buffering, and makes it impossible to search jobs. People rely on this app to make a living and it is virtually unusable.

The app sucks

It doesn’t show jobs that I can clearly see available with the same search settings on my computer. This is costing me money, and there is absolutely no reason as as the search parameters are the same! I wish my board never made the switch to this system, it’s the worst and the constant logging in and out of the app is so counterintuitive. If I set search parameters why does it need to constantly be reset? On top of that the app doesn’t allow you to update your locations either. What is the point of having an app that sucks this bad at what it does?
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Disgusting and unreliable.

Not user friendly and a total disruption both teachers and students 😡

Nice when it works

This app worked well after a few glitches when it was implemented in my board last May. This September however I have only gotten 2 text messages one day (last Tuesday)and have not gotten a single one since. I keep having to go on the app and refresh the available job tab. I emailed them to see what could be wrong and received a reply that said “We are seeing that you have received job offers via text message and that you have accepted most of them. There seems to be no issue with your account.” Well, I wouldn’t be emailing them if I was getting the text notifications now would I? All the jobs I have accepted so far are from refreshing the app. So I sent numerous screen shots to prove I am indeed not getting any text notifications. I am still waiting for a reply. This is disappointing because I could be missing potential job opportunities simply because I’m not getting these notifications. I have done everything on my end to make sure I have the text messages turned on(I did turn it on and off and on again). What else am I supposed to do? Because of this I keep having to spend so much time on the app refreshing the job search tab hoping something pops up in that moment. Am I the only one?
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So many problems!

I miss calls on this system. The auto calling doesn’t always call in order and I have missed days of work because of it.
The app glitches more than it works and I have lost access twice in just a couple months using it. I would not recommend.

Always stuck on “fetching data from server”

App doesn’t work most times. Terribly unreliable. Filters reset every time you log in. Can’t see more than a couple of weeks out. Always stuck on “fetching data from server” with the spinning wheel. Useless. Wish we could go back to Apply to Education. SO much better!!

Not thrilled

I’m not liking this app. It is not user friendly and does not save settings that I’ve set up. I also signed up for text message job alerts but have not gotten any. There was a place to choose schools you want. I filled it out and saved and after 3 attempts I decided to take a break ugh. Also I still need to learn about how to put my times in so I can get paid. I couldn’t find that either. Yes, I asked questions through email and phone calls. Sometimes they get back to me on email like the next day but sometimes I’ve waited two weeks from him to get back to me on email.
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Lousy app with poor to non existent support

The mobile app provides little help for Subs. To specify an ongoing day each week that I am Unavailable for jobs should e done in Profile Settings. When I set that I am unavailable on all Wednesdays I am still getting calls and texts. The online system does not reflect my preferences that I set in Mobile app. Using Filters is another problem. Instructions are unclear as to whether I am selecting preferences for Locations or eliminating Locations for potential jobs. Lastly, you can’t find anyone to call at Power School who supports Smart Find Express and it is not in their list of products on web site or IVR answering menu.
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Pretty good app!

My only problem with it is that I keep having to tell it the Location(s) I want every time I open it. I have no interest in elementary, but every time I open the app, elementary jobs appear along with the high schools (I actually want) on the list as available. So I have to go back in again to Filters and tell it the high schools I want to see, and hit Apply, but it never “sticks!” I have to do this EVERY TIME I use the app. Definitely a first-world problem, but it’s still annoying and could be easily fixed, I would think?
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Please add date sorting.

Over all SFE is a very functional app that does its job quite well, especially after some recent updates. However, I would like to suggest 2 improvements:

1) please add a date sorting option (most recent in particular) to the list of Unavailable dates we post. It’s counter-intuitive to have to have to scroll to the bottom of a years old list of dates just to check which ones I’ve booked off.

2) if a posting teacher adds more than one comment (rare) that extends the posting beyond the size of my iPhone screen such that one cannot access the accept or cancel assignment buttons (you can’t slide it up). This may have been fixed as I haven’t seen it recently but it was dependent on the posting teacher’s comments.
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