Problems registering
The app kept sending me to a loop when I was registering. I had to authenticate using a different method. Also very difficult to change password for new accounts
Can’t delete an assignment
Can’t delete an assignment
Please add date sorting.
Over all SFE is a very functional app that does its job quite well, especially after some recent updates. However, I would like to suggest 2 improvements: 1) please add a date sorting option (most recent in particular) to the list of Unavailable dates we post. It’s counter-intuitive to have to have to scroll to the bottom of a years old list of dates just to check which ones I’ve booked off. 2) if a posting teacher adds more than one comment (typically an attachment) that extends the posting beyond the size of my iPhone screen such that one cannot access the Accept or Decline assignment buttons (you can’t slide it up). This has still not been have been fixed as of 2024 Oct 31… but should be.
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The lowest level of customer care one might imagine!
They are not even reading the problem’s explanation you are sending to them! They, being creators of the app, redirecting you to sources who never saw and never dealt with the app (?!) The most negative experience I ever had!
“Fetching data from Server”
At times, this app is incredibly infuriating. It’s kind of a joke how unreliable it is— literally. I have heard several staff members and other subs make the same remarks I do about it never loading!! If you open it up and you see the words “Fetching data from Server” for more than 5-10 seconds, it will likely not load even if you let it try for 10+ minutes. On several occasions I have literally logged in and back out more than 5 times in a row and it will not load…wait 15 minutes try again…won’t load… try later that evening…still won’t load. It feels like you’ve won the lottery if you’re able to make it to the available jobs page, or even active/upcoming jobs you’ve accepted! Please fix this. The app would be perfect for it’s intended purpose, if it actually worked more than 25% of the time.
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Stopped working
This app was working great. I sort of need it for my job until I went to sign in and I get the message ! Identity provider account not mapped with any SFE account. I tried contacting the app another way and just get bots sending me in circles. I can log into the website but it’s WAY less convenient. I really just want someone to help me fix the issue and maybe this will get someone to help basically.
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Helpful, but only when it’s working
I’m so thankful that there’s an app and it has the option to block calls so that I can find a job on my own without getting calls all day everyday. BUT the app (and on the computer) is so finicky. Sometimes it says there are no jobs available and I cannot start another search for 30 seconds. Sometimes it only gives me jobs available for that specific day. And sometimes it gives me all the jobs available for the entire month. But I am constantly refreshing the page and spending so much time just trying to get the app (or website, both are equally bad) to actually show me all my options. The filter hardly ever works. 9 out of 10 times it says nothing is available. I’d like to simply search for a specific date, but apparently there’s nothing available for any dates you pick, even if you just saw something. The calendar option never works either. Everything about the app is great in theory, and if it all worked I’d give it 5 stars because that would be a great and easy way to pick up jobs. But nothing works! I’ve been trying to pick up a job I’ve been requested to do for the past hour but it’s not giving me results in any capacity. If it’s because there are too many users and it can’t keep up, something needs to be updated, because this is horrendous. I should not be spending this much time trying to pick up a job. And mind you I’m only trying to pick up jobs twice a week. I couldn’t imagine trying to do this full-time.
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Don’t work
I can’t even get the app to load. Says fetching data and it doesn’t go away
Always Locked Up
I don't know what happened, the first two months the app was stable and worked very well. Way more user friendly than the mobile version. But all of last year and so far this year the app spends most of the time locked up with a spinning wheel of death and a 'Fetching data from the server' message. I've tried everything that I can think of from deleting the app five or six times a day to restarting and resetting the phone and checking all of my settings and nothing works consistently.
Sometimes it works, but most times it doesn't.
If I had to guess it's probably because it signs me up through Google and that is always a mess.
Sometimes it works, but most times it doesn't.
If I had to guess it's probably because it signs me up through Google and that is always a mess.
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Does not work
The App is terrible. It’s been stuck on buffering for ever. I have tried reinstalling many times it just won’t work.
