MedImpact User Reviews

MedImpact
MedImpact
MEDIMPACT HOLDINGS, INC.

Top reviews

Hate MedImpact

Cheap cheap benefits and no amount of false cheer in the app can hide that. Would rather have any other coverage.

Dear developer

I upgraded to the latest version and it still works lousy. Have to log in to activate face recognition? Really? What’s the point? Has a button to add ID card to Apple wallet that never works. We should be able to do better than this in 2023.

Anti-Competitive

As of 2023, Medimpact no longer allows Amazon Pharmacy for meds delivery. Seems the company has its own direct mail pharmacy, Birdi, which is more expensive of course. Even without insurance my meds would be cheaper through Amazon than with insurance with Birdi (but not cheaper than local pharmacy).
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Can’t use anymore

Wanted me to update my password. Password requirement screen is covered up by the confirm Password box. Unable to log in after attempting all kinds of different types of passwords. Goodbye app…..Heading to the drugstore from now on!

Worst pharmacy & app

My husband and I both have entered our information in their system numerous times, it never saves. Or the app crashes while reentering it. Doing it online gives the same results. It never sticks. We save it and it’s there but next time we long in it’s like we never entered it. They’re constantly telling us they don’t have some piece of our information. ALSO Prescriptions take almost a week after they are sent by the doctor to be filled. The representative told us it takes them 72 hours before they even know they have received a new prescription. Then they wait to call you to ask permission to fill it. Really? Why do I need to give permission? I was at the doctor and know I need to take it. Absolutely horrible! Then it takes a week to receive once shipped. We are still waiting for a script sent on 7/13, today is the 26th. That’s half a month! By that time you’re out of medication. I cannot go 2 weeks without my thyroid medication. I don’t know how anyone else can wait that long either. What if you’re diabetic and need insulin?
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Wallet doesn’t work

Creating your card in Apple Wallet doesn’t work. Please update!

Doesn’t work

Some of the functions do not work, app is slow and doesn’t easily furnish helpful info, however website is worse

MedImpact App

App is pretty good. It won’t transfer my ID card to Apple Wallet though.

Keeps crashing

Reinstalled and redid password. Still crashes after a few seconds.

Very easy and reliable to use

With very good packaging too

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