DexaFit ai User Reviews

DEXA FIT LLC

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Previous Scan Data Not Populating

Only my most recent scan data is populating in the app. Prior to today I was able to see previous scans in my charts and track my change. Not sure if there’s a data or profile issue, but the app isn’t much use until it’s fixed (for me)

TheRealSamwize

3 years ago

Response from developer

Hello, Your app account is likely stale. Please log out and log back in to the app to resolve. If you have any further issues please submit a support request within the app. Most issues are resolved within a day. Thank you.

No images

The app will not show me my image scans. It only shows a black box. When I try to export the results, it will not even email me the images. What a waste of money.

Payshh

3 years ago

Removes “inactive” accounts

This is my first review in the app store, so you know I must be displeased. The app does not store your results, unless you continue to get scans. My advice, is to screen shot your results. This is an unnecessary money making scam on their part.

Rese5ft10

3 years ago

Response from developer

Hello, we are sorry for the confusion but this is not correct. We do not charge you for accessing old scans. Your account is likely stale and you need to log out and log back in to refresh your account. You will always be able to access the scans you’ve had done. Thank you.

Dexa Scan Color

The app has improved. But, it would be beneficial for visual comparisons if the Dexa Scan image was in color as it is on the paper print out and system in the office. This way we could see the fat to muscle contrast in the app Dexa image for data purposes. Making it easier to see where fat is pulling from on the app!

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Harsh Tymes S13

4 years ago

Response from developer

Hello, this feature is live in the app now! Hope you like it!

Unreliable

The concept of having an app where you can see all of your results is brilliant but the app falls short. My 3D scans don't show up for days. I have to rely on emails to get my reports. Why would I not have access to those stats? It seems like it only caters to the dexa scans and not the data from the 3D scans that they also offer. Why offer the service if we can't use the features?

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Jazmine Dawson

5 years ago

Glitch

I get a “user not found” error when using the same login I use for the DEXA website

Eddy O'Malley

5 years ago

Response from developer

Hello, accounts made for scheduling at different facilities are not linked to the dexafit app. You need to create your account for the first time when you download the app. The only place the app account can be made is in the app, not on the website of locations. Thank you.