Leave a Review Neil Young Archives
App? What app?
Neil, I love ya, but please just take this app off the market until your team can make it work. I updated my OS and downloaded it again but it just won’t work. I enter my ID and password and it takes them, but then puts me right back at the log in screen. I was all set to subscribe to the NYA to listen to Neil on the go, but now I guess I’ll have to get a Tidal subscription.Show lessSans McCulture
Terrible App
Apparently I made a huge mistake paying for this subscription through my at home laptop. The app often won’t allow me to login and claims that an error occurs when I try to login with my credentials. In the unlikely event I do get logged in without needing to go through the hassle of first changing my password, then the app doesn’t recognize I have a paid subscription and won’t allow me to stream the music I am paying for!! If I try to stream it from my web browsers on my phone it redirects me to add the app and won’t let me access the music that way either. And the tech support/contact us feature apparently goes to a black hole where no one ever responds. Absolutely terrible experience and I truly expect significantly better from Neil Young. This a a freaking joke.Show lessmyfluf
I can’t log in!
I had an account but hadn’t used it for a while. I suspect I signed in with Facebook. Now I’ve created an account with my email address I just get a message saying to tap CONTINUE and login with it, but tapping it does nothing.BlackEvoque
Can’t access app
After logging in a pop-up appears explaining that Facebook and Google accounts are no longer valid and all accounts will be transferred to email-based. All well and good but when I select the Continue button at the bottom of the pop-up the pop-up doesn’t disappear meaning I can’t access any of the app. I’ve tried closing and reinstalling the app but still have the same issue.Show lessPulseidon
Unusable
This used to work fine but now it won’t play anything apart from the song of the day.
Considering how much is the membership, it’s a shame, because the content is gold.
This seriously needs to be updated, asap.Elmodelmo7878
Used to be great
In the last year when I click on some albums the app freezes and has to be closed. It’s always the same albums and it’s a significant number of them. To push the annual subscription up by a staggering 39% despite no app maintenance is disgraceful. Is this a tactic to push consumers toward Apple Music I wonder?Show lessHonestbloke66543433446732
Will not play
Hi this is my 3rd attempt at this app. I received an email from NYA saying it’s now available on iPhones/IPads I’ve paid my £38+ subscription only to be told I can’t listen to anything but song of the day. Please Apple what’s going wrong with this app? MaryScottishgrannyM
Love ya, Neil!
The archives are simply amazing. Phenomenal sound quality and there is just loads of history and info about Neil’s career. I will never regret buying a membership for this! The app can be a bit fussy at times, but that’s still no reason to knock a star off in my book. Keep rockin’ Neil!ey b0sss
Lasted 3 days
I was stoked getting a subscription for Christmas. Downloaded App, subscribed as Classic yearly and I was good to go. Great App with so much good stuff on it. Love the high res quality.
The joy lasted for 3 full days and then I got booted out. I had to log in but was never given a password. I Asked for a reset but the e-mail never arrived. As last resort I signed up with the same e-mail hoping that would work but ended up with free account and that is where I am now.
The Archives Team is trying to help me. They can see my subscription but it shows on my Apple ID. Hope they fix it soon because I really like listening to Neil.Show lessMr.CoCo02
I used to like it, but not any more
I’ve had this for some time. Not quite a year ago, I paid $40 for an annual subscription. It’s not up for another month, yet I cannot access my account without getting asked to subscribe. I sent them a note a week ago, and got a quick reply with a question and suggestion based on the question. I responded immediately and trie the suggestion, but it didn’t work. It’s now been a week with no responses on how to fix. Why would I send them another $40 to renew late next month. Neil is now part of the establishment he’s been critical of for decades, it seems.Show lessEd H3
