Does not work in Japanese
Actually the worst part about this app is there doesn’t seem to be any way to report bugs or make feature requests except by coming to the App Store and throwing out an arbitrary rating so that you can post a review.
Response from developer
We're sorry for the trouble you're having logging into our mobile app. From what you shared, this could be caused by poor or spotty connection. Please ensure that you have a strong connection via Wi-Fi or cellular data when using the app. We also suggest clearing app cache or uninstalling and reinstalling the app. If you continue to have trouble after doing these things, please give us a call at 800.562.0999 so we can continue troubleshooting.
Won’t work with a VPN
Response from developer
So sorry to hear about this! this is an issue we've been made aware of recently and will be sure to pass this along to our development team to take a closer look. We've found that an uninstall and reinstall can alleviate the issue in addition to ensuring you have a strong data signal. Can you share more about what additional features you'd like to see added to the app?
Pretty good banking app with weird recent bugs
Response from developer
We're sorry for the trouble you're having logging into our mobile app. From what you shared, this could be caused by poor or spotty connection. Please ensure that you have a strong connection via Wi-Fi or cellular data when using the app. We also suggest clearing app cache or uninstalling and reinstalling the app. If you continue to have trouble after doing these things, please give us a call at 800.562.0999 so we can continue troubleshooting.