Elgato Control Center User Reviews

Corsair Memory, Inc.

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App seems useless now

Idk what’s happened to the app but since the last update it doesn’t detect my lights in the control center I’ve had to install the pc version just to have any control over my lights

AngryBeaner

2 years ago

Why do I need an app?

Just to do basic functions. I bought two key light air and out of the box it says I need more software. I understand Corsair now owns Elgato but this would’ve been a great opportunity to pair with iCue software as another option or at the least give me some options behind the lights. Dim, bright, and blindingly bright.

I’m happy I can use these as they are - but I shouldn’t need to use wi-fi or an app, and when I do try and connect, the light turns off and then I get an error, which prevents me from using the app.

Seems like I’m not the only user having the same issues.

I just purchased these lights as of this writing. So far not happy with Elgato’s decision, here.

In the mean time - I’m going to browse Reddit and see if I can find a solution.

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drzero3

2 years ago

Response from developer

Dear Control Center user, We're sorry the app is not working for you as expected. Please contact our support team at help.elgato.com if you need assistance. Your Elgato Team

Lights keep dissapearing

You re-link one light the other disappear etc over and over again

Robotmode

2 years ago

Response from developer

Dear Control Center user, Thanks for letting us know. We're sorry you're having trouble. We'd appreciate you getting in touch with our support team at help.elgato.com and helping us find the problem so we can keep improving the app! Your Elgato Team

Very Bright

Could do with less bright settings when using Zoom.

will.steel

2 years ago

So easy to use and so much fun.

I love having my lighting system for all of my virtual training and online meetings. It saves me so much in terms of space so I can usually attach it to my electronic standing desk and move it around the room.

grantast

2 years ago

Have to reconnect to Wi-Fi after a few minutes use

This is frustrating. I shouldn’t expect to reset every time I use in order to be able to control the lights with my phone. But that is exactly what happens.

paufergu

2 years ago

Response from developer

Decent interface, requires occasional restart to connect to Wave Air

Wallahiha

2 years ago

Needs significant improvements

Either you give us a robust app that actually works, have multiple features and user friendly or you don’t need to introduce an app which is worse than apps for many other competitors which are Chinese manufactured products.

This app is very basic and still painstakingly slow. It doesn’t establish connection for a longtime. Needs intuitive and fresh loving app to justify the price tag and the brand image.

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MJA-77

2 years ago

Response from developer

Speechless

I never write reviews but I’ve got to right one after messing with this LIGHT for a couple of hours and let’s not forget people this is a LIGHT…WHY ON EARTH IS THIS LLLLIIGHT SO HARD TO NAVIGATE IT WILL NOT CONNECT TO THE APP AT ALL THE APP IS JUST A LOST CAUSE EVEN IF IT DID CONNECT TO THE APP THE APP LOOKS ABANDONED AND NOT AESTHETICALLY PLEASING ANYWAY…WITHOUT THE APP YOU CANT DO ANYTHING WITH IT THE LIGHT MIGHT AS WELL BE A LIGHT BULB LIGHTING UP MY WHOLE ROOM

What a joke to say I’m disappointed and underwhelmed is an understatement 140 quid on a light that just doesn’t work shameful elgato

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elgato are crap

2 years ago

Response from developer

Dear Control Center user, We're sorry the app is not working for you as expected. Please contact our support team at help.elgato.com if you need assistance. Your Elgato Team

Sometimes works sometimes doesn’t

It’s quite temperamental, one day you can use the light sometimes not- you can only switch it on with the app- not greats. When it works it’s a great light

men swear

2 years ago

Response from developer

Dear Control Center user, We're sorry the app is not working for you as expected. Please contact our support team at help.elgato.com if you need assistance. Your Elgato Team