Leave a Review PetScanner
Keep crashing
I wanted to scan a pet to see how it works but it keeps crashing.
Every time it crashes and I open it again I have to login. Then I click scan a pet and crashes.
Had to remove as the idea of being able to scan lost pets is great but the app just doesn’t work at all for me.PR__
Ropey
My wife has this and suggested I install too for our new puppy. However I couldn’t log in on her account and am required to create my own account. The links to the EULA, privacy policy and terms and conditions don’t work but I’m expected to tick a box to say I’ve read them before I can create an account. All seems ropey as hell to me so I’ve backed out and will be deleting.Show lessLouis Hansgruber
Seriously Sort the app out
It keeps crashing and now I have an email to me saying that my pet ain’t legally registered and everytime I try and sort it on the app it kicks me off before I can do anything and so I’ve paid 2.99 on the app so I think next time I’ll register my pup on the website insteadholly8901
Liars of the most vile type
This app is a fraudulent way to get your information. It’s a bald faced lie that it scans. This should not be on the App Store. Ever since Steve Jobs died Apple gets worse every year.FallofAdamAE
App keeps crashing
App kept crashing while trying to register my pets microchips.
Subscription set and payment taken for first of two puppies. Then just stopped and would not progress.
Just faced with “wheel of death”.
Have this app 3 stars only due to customer service from Kieran.
Was facing the fact that I would have to get another company to fit new chips but Kieran sent an online link to register the chips on PetScanner.
This worked but have now been charged further £2.99 per pet but I used PayPal this time.
PetScanner advice - contact Apple for a refund as they cannot process it.
Have checked pets details are now showing using web link, So will not let me in.
Says details not recognised!
Not a happy bunny here and this has taken a lot longer than necessary.
Would not feel comfortable in recommending to other pet owners in the future. TheShow lessJoyous92000
Do not use to transfer pet - charged but pet not added
Total rubbish, been charged but pets not added to my account. Not happy and had to complete on the website and been charged again!Misa500
Scam
Its just a scam for your info.Killsauce
Pet Scammer! 👎🏻
You need additional hardware to be able to use this - FALSE REPRESENTATION!!!PapoyDave
Poor
The app is very poorly designed, feels like it was made 10 years ago. It is clunky, unresponsive, shows incorrect information about the pet and will not allow the incorrect info to be corrected.
Breeders, please do not use microchips from this company. Once chipped, owners have to use this company to register their pet or get the chip replaced.Show lessEyeballE
Payment taken but pet not able to be added!
App kept crashing when opened, I should have take
that as a warning, as eventually when payment was taken adding a pet was just a spinning wheel. Was able to to insert chip number but got no further. Also offered a discount for multiple pets which is appreciated but after paying on the website instead we found that the discount is only when paying via the app. I have now seen there is a warning that the app may not work for all, SO MAYBE THE PROVIDERS SHOULD HAVE THIS AS A WARNING ON THE APP!Show lessthealiendad
