Eeerrr
Great - when it works!! It keeps shutting off and doesn’t notify you. You have to keep a close eye on it. Not a leave it and walk away as they say. Staff don’t respond when I request a reason this keeps happening. Haven’t had a tax year where 1/3 of my drives can’t be claimed.
Love the app, hate support
Update: app is very glitchy, skipping trips, giving error messages.
Absolutely zero response from tech support.
From great to money grab scam.
I’ve tried several mileage apps. There are several that are good for low mileage accounts. But I track mileage every day. I have stuck with this app because it’s reliable and works well. Two problems: I keep having trips returned to my unassigned screen. There’s no way to fix this. I need to change my account email address and there appears to be no way to do that on my own and when I reach out to Support, I never hear back from them. That’s why I gave them three stars instead of five.
Absolutely zero response from tech support.
From great to money grab scam.
I’ve tried several mileage apps. There are several that are good for low mileage accounts. But I track mileage every day. I have stuck with this app because it’s reliable and works well. Two problems: I keep having trips returned to my unassigned screen. There’s no way to fix this. I need to change my account email address and there appears to be no way to do that on my own and when I reach out to Support, I never hear back from them. That’s why I gave them three stars instead of five.
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Love the app, hate support
I’ve tried several mileage apps. There are several that are good for low mileage accounts. But I track mileage every day. I have stuck with this app because it’s reliable and works well.
Two problems:
I keep having trips returned to my unassigned screen. There’s no way to fix this.
I need to change my account email address and there appears to be no way to do that on my own and when I reach out to Support, I never hear back from them. That’s why I gave them three stars instead of five.
Two problems:
I keep having trips returned to my unassigned screen. There’s no way to fix this.
I need to change my account email address and there appears to be no way to do that on my own and when I reach out to Support, I never hear back from them. That’s why I gave them three stars instead of five.
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Used to be good
I used to really enjoy this app, even though I find it to be a little pricey. Unfortunately, there have been many bugs for the last few months. It often makes me classify trips two or even three different times. Also, a trip will flag as completed while I’m driving 75 mph down the interstate.
No customer care
Have been waiting for a response for questions for 2 months.
Tried to email a yearly summary and have not received now for 2 months.
App does not break down information as to report of each car. Multiple cars used but no evidence of that in monthly or annual summary.
Tried chat and email and still get no response. This app is a joke.
Tried to email a yearly summary and have not received now for 2 months.
App does not break down information as to report of each car. Multiple cars used but no evidence of that in monthly or annual summary.
Tried chat and email and still get no response. This app is a joke.
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Cumbersome
This app try’s to be too automated and difficult to navigate and use manual odometer readings. Won’t allow me to just input start and finished for one days total mileage. Don’t need to log 10 small trips during my travel. I will not continue with this app!
Good
Good app works great. Really needs the ability to save or remember frequent places that you travel would be easier when you go to big places and the gps address is a few blocks off when you park
Not very accurate.
Tried it out today and it missed half the miles. Some because it stopped at traffic lights and restarted several 100 yds later.
Some because it skipped large parts of the journey.
Some because it drew a straight line instead of following the road taken.
Some because it skipped large parts of the journey.
Some because it drew a straight line instead of following the road taken.
Great App
Great App to keep track of work mileage, personal mileage and a lot of other places.
Non existent tech support
I changed my e mail address. Tried several times to get hold of Simple tech support to change my e mail address on the app. No luck at all. Buyer beware