Another App that doesn’t make sense.
Another app with all sort of issue and no reliable customer service that you could talk to or reach out directly to get help, hard to believe we are trying to replace the good old fashion communication by chat bots and skipping real interaction and support with a machine answering you with general communication which often are so annoying and nothing to do with your issue!
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Terrible app
I’ve been trying to recertify since a week ago, when I click my info and recertification section, it just loads and continues to load and never lets me finish my almost overdue forms! This app needs to be fixed.
Irritating app
It’s not allowing you to do what needs to be done in order to use the app correctly also nobody responds to in a timely matter on the app it need plenty work
Horrible
To be honest it’s probably not even the app that’s the issue it’s the misinformation that’s causing the problem. Why start with a artificial intelligence app when you haven’t properly trained the users. This is people housing we’re talking about.
Worthless and Doesn’t Work
Absolutely nothing works on this app, the information is all wrong and it always says zero availability or it’s totally blank. Filters clearly don’t work.
New listing won’t post
I have had no luck with the new program. I was locked out of the system for months and couldn’t get help because you had to be able to get into the system to contact support. I finally scheduled a training session with the concierge and they were able to straighten out my accounts. However, I’ve discovered I have to go through Google or my units won’t show, so something is still not right. The system doesn’t even recognize the address of my client unless I access my account through Google.
Now, I cannot add a new vacant unit. It gets stuck on the appliances page and it just won’t “submit”. I’ve wasted hours trying to figure out what is going wrong.
The chat function doesn’t work, so I’m getting no feedback or help. I doubt I’ll be able to rent to anyone with a voucher.
Still a waist of time.
Now, I cannot add a new vacant unit. It gets stuck on the appliances page and it just won’t “submit”. I’ve wasted hours trying to figure out what is going wrong.
The chat function doesn’t work, so I’m getting no feedback or help. I doubt I’ll be able to rent to anyone with a voucher.
Still a waist of time.
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No help
I can never get hold to caseworker or anyone on here
Good Review
This Bob.ai app is awesome, quick, very convenient and stress free! I This by far is the best communication app I have in my phone. Good Job! 🙂
Impossible to get hold of someone
Messages posted on the chat remain unanswered. The app is not very user friendly and nobody never answers the phone…
Not good
Wasn’t helpful at all
