So far superior to other commute options from Cresskill/Tenafly
It comes on time. Super clean and comfortable. Incredibly easy to use. A legitimately pleasant experience. Their Customer service is also responsive and friendly. Just an entirely different level of service compared to NJ Transit or Coach USA.
Perfect App for NJ/NY Bus Commuting
Clean luxurious buses, seat reservation, slick app, and down to earth customer service, what else can you ask for when commuting everyday back and forth from New Jersey to New York City?!
A very pleased commuter!
I’ve been riding Hip for about two weeks now on the Tenafly/Cresskill route. I continue to be amazed at how much more pleasant my commute has become compared with the mass transit option that I was using for four years prior to this. And it’s surprising how quickly I’ve been spoilt by this new mode of transportation that the mass transit option seems like it was in a previous lifetime :-).
It’s clear that the team at Hip has closely studied the many pain points commuters have been subjected to over the years, and have come up with a solution to each of those. From providing live GPS tracking of bus location, to notifying riders that their bus is close by or running late (which has rarely happened, and if it does, I’ve only witnessed a delay of up to a minute!), to having the flexibility of taking a different route based on live traffic updates (more on this: the driver decided to take the GWB instead of Lincoln tunnel on the way home on two occasions, and that decision easily saved us close to an hour on the commute), to making only a few stops - shaving off 15 minutes from the commute and also resulting in a more personalized experience for the commuters!, and last but not the least, great amenities such as leather seats, air conditioning that the driver happily adjusts to make it comfortable for the ride, WiFi and water. Once we add up all these fixes and improvements, riding a Hip bus feels akin to taking a family bus or a personal limo, and I actually look forward to my commute these days!
Ultimately, I’ve been in a much more pleasant mood both at work and at home thanks to Hip. And that’s priceless!
It’s clear that the team at Hip has closely studied the many pain points commuters have been subjected to over the years, and have come up with a solution to each of those. From providing live GPS tracking of bus location, to notifying riders that their bus is close by or running late (which has rarely happened, and if it does, I’ve only witnessed a delay of up to a minute!), to having the flexibility of taking a different route based on live traffic updates (more on this: the driver decided to take the GWB instead of Lincoln tunnel on the way home on two occasions, and that decision easily saved us close to an hour on the commute), to making only a few stops - shaving off 15 minutes from the commute and also resulting in a more personalized experience for the commuters!, and last but not the least, great amenities such as leather seats, air conditioning that the driver happily adjusts to make it comfortable for the ride, WiFi and water. Once we add up all these fixes and improvements, riding a Hip bus feels akin to taking a family bus or a personal limo, and I actually look forward to my commute these days!
Ultimately, I’ve been in a much more pleasant mood both at work and at home thanks to Hip. And that’s priceless!
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Commuting 2.0!
Gorgeous, clean buses that are always on time.
Morning start 😉
Awesome commute
