Use only if you hate yourself
I took a trip to Rockland County for the first time by public transit. On the way there the bus broke down. The check engine light was on the whole time from departure. On the way back the bus didn’t show up at all. Customer service proceeded to gaslight me. Need to jump through hoops for a refund. Never ever again. Zero stars.
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Can’t buy tickets, this app is a dumpster fire
This app has one purpose. To buy bus tickets. The developers are not splitting the atom here. However, like other reviewers, I can’t buy a ticket and am met with “whoops, encountered an unexpected problem” every time I try to check out. Terrible user-facing error message aside—this is your WHOLE raison d’etre!!! Why can I not exchange currency for goods and services on your terrible app? The rest of the free world has figured this out and a high schooler could make a better site than this. 🗑️🔥
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Are they even trying?
The have been a number of advancements over the last decade to make in-app purchasing easy and frictionless. Coach has implemented none of them. Buying tickets works, but barely.