Stupid app, watch your charges!
They will charge you as much as they want..
Had an order with a few items but only one item qrrived with the delivery and they still charge us full amount and ni miney back!
What a scam company.
Stay away, wolt is much better :)
Had an order with a few items but only one item qrrived with the delivery and they still charge us full amount and ni miney back!
What a scam company.
Stay away, wolt is much better :)
Love the app but let’s add tips
I seriously love this app and the services it comes with. Simple and straightforward design.
The only issue I have with it is the ability to tip the delivery people. I can tip the taxi drivers on Bolt’s other app. Would be nice to reward the fast delivery people who do a great job.
The only issue I have with it is the ability to tip the delivery people. I can tip the taxi drivers on Bolt’s other app. Would be nice to reward the fast delivery people who do a great job.
Thieves!
I’m writing from Accra. I literally just downloaded the app tonight and proceeded to make my first order which was GHS99. Paid the rider GHS100. Came in the house to see he had only logged GHS40. So according to Bolt, I owe them GHS59. Now I’m not the one to complain about paying for anything but if you steal from me, all bets are off! I’m so disappointed. I’ve tried calling the rider back several times and he won’t answer my calls. I also didn’t get his name because the app is weird and I can’t seem to find any history of the driver information that was shared during the order. Looks like Bolt will be keeping me in debit for a lifetime because I won’t be using the app any longer. Also doesn’t help that there isn’t even a telephone number to call for assistance. So y’all just telling me you hire thieves for drivers. Okay!
Show less
So disappointing
I requested to talk to a supervisor in the chat support with bolt after they failed delivering my order after 40 minutes extra time waiting (so it was supposed to be delivered to me not after 10 and at 10:40 I talked to the support and got my delivery failure status after! After waiting so long for my dinner!! and they said they will contact me soon, till now no one did!!! They did not care to leave me with no dinner!
Two days and I contacted them again today and still they ask me to wait till someone contact me!!!!
I am a daily user for food apps delivery and it was my first time using this app, unfortunately it has been so disappointing and this first time gonna be my last!!!
Two days and I contacted them again today and still they ask me to wait till someone contact me!!!!
I am a daily user for food apps delivery and it was my first time using this app, unfortunately it has been so disappointing and this first time gonna be my last!!!
Show less
Meh
Comparing to Wolt:
1. No contactless delivery checkbox.
2. Maps are crap. Wolt always finds me, Bolt courier calls and bugs be over the phone.
3. Cannot give tips from credit card.
Overall - useless crap. When you guys will understand that I order online NOT TO TALK TO ANYONE, you will probably succeed.
1. No contactless delivery checkbox.
2. Maps are crap. Wolt always finds me, Bolt courier calls and bugs be over the phone.
3. Cannot give tips from credit card.
Overall - useless crap. When you guys will understand that I order online NOT TO TALK TO ANYONE, you will probably succeed.
Show less
Knocks Uber eats out of the park
So much better than Uber eats or foodora. Same variety of restaurants but with much better delivery fees and service
Not happy
When I first started using bolt I was satisfied. Lately my order almost always has legitimate problems. They never answer me on chat, well 12 hours later. And they give me some excuse and close the chat. I’m definitely changing to wolt.
Fix your prices!
How is this even possible? Totally insane price politics. Is this because of COVID and Bolt decided to milk people because they have no choice?
This is the first time in my life when I see increasing prices in 30-40% is called a “sale”.
How is this possible that you consider a sale order with minimum price of 15€ to have free delivery in just 2km (you will eventually pay 15€ + delivery even if your order is less than 15€).
I was ordering in your app daily. I am one person and usually I order in 8-12€ range INCLUDING delivery. And now I am forced to pay 15+€ via sale? I don’t even eat that much.
Avsolutely disgusting pricing policy. Calling it “sale” feels like trolling... Didn’t expected you will be parasiting on COVID tragedy so bad. Especially while usually delivery in radius of 2km was free som time ago. Now I have to pay 15€. THANK YOU xD
It is really good we have a better competitor on the market....
This is the first time in my life when I see increasing prices in 30-40% is called a “sale”.
How is this possible that you consider a sale order with minimum price of 15€ to have free delivery in just 2km (you will eventually pay 15€ + delivery even if your order is less than 15€).
I was ordering in your app daily. I am one person and usually I order in 8-12€ range INCLUDING delivery. And now I am forced to pay 15+€ via sale? I don’t even eat that much.
Avsolutely disgusting pricing policy. Calling it “sale” feels like trolling... Didn’t expected you will be parasiting on COVID tragedy so bad. Especially while usually delivery in radius of 2km was free som time ago. Now I have to pay 15€. THANK YOU xD
It is really good we have a better competitor on the market....
Show less
