Gutted
So sad to hear this is being stopped. I use it remotely to change my parents who don’t deal in technology. To lose this feature and ease of operation it’s depressing. This is the best app ever for the device.
Fantastic
Great way to stay in touch with the family
Always loading photos which are displayed on the portal through the portal app which is easy to use
Family memories and occasions just a tap away
Thank you Portal
Great present to gift x
Always loading photos which are displayed on the portal through the portal app which is easy to use
Family memories and occasions just a tap away
Thank you Portal
Great present to gift x
Facebook Portal helped through the Pandemic and still going strong!
Please keep supporting Facebook Portal. Our family depends on this product daily and my mother enjoys seeing the photos rotate and refresh. When she struggles to use her phone, Facebook Portal is always there and even her staff love using it to call family members daily. The automatic camera tracking works great and the speaker/mic are always reliable. Make a new model and we will buy multiple. Thank you all for the great work with this product!!
Show less
Disappointed, discontinued
Just had a notification to inform me the app will no longer be available after the 31st January2025 and to download content! How am I supposed to download content when I can’t even access the app to download anything!
I’ve tried all trouble shooting online! But nothing is working!!! Very disappointed please fix this before the app closes
I’ve tried all trouble shooting online! But nothing is working!!! Very disappointed please fix this before the app closes
Show less
Discontinued app? No! please don’t do it!
Each of our family has the Facebook portal and we will have loads of photographs that we have loaded up using the Portal app.
What an earth will happen now as I’ve just received a message saying that the Portal app is being discontinued in January 2025, which is only a month away !
What an earth will happen now as I’ve just received a message saying that the Portal app is being discontinued in January 2025, which is only a month away !
Thanks
Just wanted you to know we regard the portal as my memory bank. I am training to figure out how to have it on my tv. We would like to have it running all day on a bigger screen so we can watch our memories as we go through our day. Also not sure how much it will hold. We are moving out of province and are going to try to find a way to place all our photos on it. Thank you and it runs 24/7 at our home
Show less
Love the portal
I love everything about it. I bought one for my mom too .Use it almost every day to video chat with her in Europe. I love how it follows the person as she moves around, it focuses on her. Another great feature is the showing of pictures. I uploaded more than 150 pictures and my family in my house and my mother in Europe can enjoy them at the same time. I think this device deserves a better recognition.
Show less
Mum’s portal
I bought a portal for my mum in lockdown because we are a military family living all over the world and like most people we couldn’t get to see our elderly Mum/Mam-gu. She has since had a stroke and is confined to a chair and loves to sit and watch all our memories on her portal. I call her on the portal and chat with her, although her speech isn’t good now it’s wonderful to be able to see her. She’s never had a smart phone or tablet, but her portal enables us to see her and her family growing up. Her grandchildren call her on the portal and it brings her great joy watching all her photos of her grandchildren growing up. It’s been a real lifeline for us.
Show less
Best Ever
Grand Daughters call us twice weekly. Son in Washington DC - we visit weekly. Portal has a crystal clear picture and great sound. No delay in transmission of communication. PLUS we can add our photos as a slide show that we enjoy through the day. Wonderful tool. Love it. Harvey of Iowa.
Best tool EVER for showing off pic of grand daughters. Easy to use and delivers great compliments from visitors. The BEST !
Best tool EVER for showing off pic of grand daughters. Easy to use and delivers great compliments from visitors. The BEST !
Show less
Product updates and support are non existent.
I purchased 4 portals for my family and each of them has stopped showing any new photos. Meta doesn’t offer any product support. Very poor and equally frustrating.
