Unreliable
The app crashes every couple of days. Sometimes it comes back by itself but generally I have to delete it and reinstall it.
Yesterday the daily usage graph vanished which is particularly annoying as it amounts to half of the functionality of the app.
This needs to be restored and how about putting the hourly use graph back as well.
Thanks
Yesterday the daily usage graph vanished which is particularly annoying as it amounts to half of the functionality of the app.
This needs to be restored and how about putting the hourly use graph back as well.
Thanks
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Issues??
I now have no access to Redback , nothing has updated since 24/12/21???
I am connected via internet, but nothing??
I am connected via internet, but nothing??
App not working
Just getting constant “oops something went wrong our end message”
Response from developer
Hi, so sorry to hear you've been having issues with the MyRedback App. We hope you've been able to get the app to work, if not, please feel free to email customersupport@redbacktech.com and they'll be able to help!
Bad update
This update has removed some of the best information. Bring back the graphs the show the daily usage and generation. A basic daily bar graph is too basic that offers no indication of what has happened through out the day. I’m disappointed I’ve lost the best parts of the previous app.
Response from developer
Hi, thanks for your feedback. We've passed this onto our software team for consideration. - Ben from Redback
Bring back the old app
Liked the old app better where you could see numbers from the week rather than just graphs
Response from developer
Hi, thanks for your valuable feedback regarding the graphs. You can easily access the numbers (usage/solar generation in kWh) by tapping any of the graphs within the app, where a pop up will show you the exact amount. We hope this helps and you continue to find the app useful! - Ben from Redback
Totally useless.
So, just had our Redback solar system installed. Downloaded the app, runs fine ONCE. Then will never work again. Crashes every time you try to open it. Totally and utterly pointless.
MyRedback new version app
Unstable at the iPad Pro. When reopening the app (after closing the first time) the app opens with the red back (red) screen followed by immediately closing the app. I have to uninstall and reinstall to get it working again.
Will try to report this to the Redback team in Brisbane.
Will try to report this to the Redback team in Brisbane.
