Byline Bank Mobile User Reviews

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On line check deposits

The process is reasonably straightforward but you must get completely through it before it alerts you that the picture of the check is not clear/legible. It would be better if that were determined as each side of the check is photographed.

The best bank

I have been with line bank from the beginning even before it was Bayline bank and the two other banks it was prior to it. I love this bank. The people are so wonderful and helpful and it’s so easy to deposit checks and check on everything. great website great bank.

owner

i hope this transaction goes well with inland bank accounts..
my first attempts didn’t go as well as i expected.
It’s about the software development and process. (THE STORY OF NO RETURN)!!!

Their no reason to start over from the beginning if for any reasons you misspelled a word or make a mistake.
We’re all adults here.
The Probable… When filling out a page, NOTHING IS MORE FRUSTRATING THAN TO START filling out the
application/ registration/
paperwork/passport/etc.
THAN HAVING TO RETYPE THE ENTIRE PAGE AGAIN starting with your name date to whom it may concern .
The elephant in the room!
starting over starting over and starting over it’s like the twilight zone.
soft wear developers should get out of the basement into the real world and develop software that works for the average person the people that make the world go round OMG I can’t believe I have to explain this to academia..
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Byline Bank

I was banking with Inland for many years. Since the merge, I have had nothing but trouble with Byline Bank, the takeover bank. When I called to ask the question, “I have a number of automated debits and credits that need to be updated. I am sure you will handle that?” I was told that I WOULD HAVE TO DO THAT MYSELF. If I had not been a bank auditor years ago, I might have believed that. I have had trouble signing in, and some customer service agents had trouble with it also and each time I do, i get an error message, “ID or password incorrect.” If they do not correct these problems, I’m sure other banks would like to have my business.
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Frustrating

Even though I like the convenience of the banking app every single time for the last year when you try to hit the button it always comes up with the message that the data is busy the net work you have to try again later and if I hit it again immediately it works it says it every single time and it’s not true because you hit it a second later and it goes through but it never ever ever works the first time
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Great on iPhone

Now it has FaceID which makes logging in a breeze. Unfortunately - at the time I am writing this -, FaceID does not work on the iPad Pro.
The app is perfect for transferring money, checking your balance and your transactions. It’s also great that you can give each account a unique name.

WORST APP & SUPPORT IMAGINABLE

My Zelle functionally has been broken for SIX MONTHS. ENDLESS calls to tech support and following every single suggested fix or workaround has failed. Byline won’t let me speak to a real technical support person. No one ever fixes the issue or calls /?emails as promised. I am utterly powerless getting this resolved and have spent countless dollars on fees using other Sevices and hours I don’t have to spare.

Beyond resetting my latest greatest iPhone / iOS network settings, deleting the app, restarting the device and reinstalling / trying again (all to no avail) I have even installed on new devices in desperation only to find the Zelle option missing completely!

My accounts provisioning is obviously broken / corrupt and no one cares or will help me fix it half a year later.
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User friendly

Super easy to use with great customer service backup!

Great Service

The personal service at Byline Bank is superior. They truly value their customers and the service shows it.

Broken often, very slow for deposits.

This app seems to be broken for a month, work for 2 weeks, and then be broken again. If you want to deposit a check, you must go through 3 screens that teach you how to deposit, every single time! Since I like the convenience of the bank, I keep accounts there, but I’m thinking of moving an account to Chase since their app is so good.
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