Almost makes me want to switch banks
I check my account once a day at least. The Face ID hasn’t worked in months and at least once a month you can’t log on for a whole day. Once you’re in it’s easy but the journey there is frustrating enough to make me want to switch banks.
There’s an idiot working there
Well, I’ve been a customer for 2 decades embracing change along the way. This is the first time a mobile deposit (less than $8 and “Deposit Only” came back because I didn’t have enough words “For Mobile deposit only and our financial institution name”. I can’t make this shtuff up.
Great app
I love how I can deposit checks with a picture. It saves me a ton of time from having to go to the branch or an ATM. I also love and use a ton, the built in Zelle feature. Great job Byline!
UI problem
The UI isn’t always clear. In some cases the ‘button’ you’re meant to press next is a grayed out word… also the ‘continue’ button is in the upper right instead of the lower right, and also visually evenly weighted with the rest of the buttons. Pretty annoying from a UI standpoint
Zelle doesn't work on iPad
Am I the only one who can't get zelle to work on my iPad? The option simply doesn't show up. I've called technical support a few times and haven't been able to get resolution. Any ideas? why doesn't zell
Works fine
Took me awhile to figure out where to find things but I really can do a lot with this app.
World Class, Local Respect
Bank has world class capabilities for global travel where you can expect to speak with fellow chicagoans, our neighbors. Nice to have someone to talk to about best way to handle transactions and work out fees when I’m in a foreign country that I can trust for sound advice.
Highly recommend.
Highly recommend.
Very user friendly with minor bugs
The app has a very well designed UI and allows all the necessities for mobile banking. Occasionally I have to enter my password in because the Face ID prompt doesn’t come up every.
I’m currently having a major problem with the app however which will most likely be resolved in an update. When I open the app, it pauses on the loading screen and tells me to update. I’ve updated it and yet it still comes up, preventing me from accessing the app. I uninstalled and reinstalled it, yet, I’m getting the same message every time.
I’m currently having a major problem with the app however which will most likely be resolved in an update. When I open the app, it pauses on the loading screen and tells me to update. I’ve updated it and yet it still comes up, preventing me from accessing the app. I uninstalled and reinstalled it, yet, I’m getting the same message every time.
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Lack of 24-hour assistance
Not having someone on call regarding questions or issues is frustrating when an issue arises.
Works well for me
I use this to Zelle people, transfer funds between accounts, make infrequent mobile deposits, and for debit card alerts. Works great. It crashes every once in a while, but then we reopen fine.
