Medibank OSHC User Reviews

Medibank OSHC

Medibank Private Limited

Health & Fitness

Medical

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Horrible app

Slow answer, you have to restart all the time the chat because if you close it you have to do everything again

LawlietIsk

5 months ago

Response from developer

Hi Lawlietlsk, thank you for your review. We're sorry to hear of the experience you've had regarding the messaging service through the app. Please send an email to oshc@medibank.com.au with details on this one so they can assist in looking into this with you. Thanks, Grace

Not genuine app

I’ve been used a different insurance agencies and when you submit claims just upload photos, doesn’t need to filling any numbers information because app it works itself. This’s annoying filling too many information numbers.

ฉันเอง ฉันนี่แหละ

7 months ago

Response from developer

Hello. Thank you for submitting your review. We are very sorry that this has been your experience with the app. For assistance please contact us via email at: oshc@medibank.com.au Kind regards Robin.

Good insurance

I love this insurance
But can we add our card into wallet in our phone to make it easier?

Thanks

ismtur

8 months ago

Response from developer

Hello, thank you for your 5-star review! We understand that adding your card to your phone's wallet can make things more convenient for you, and we apologise for any inconvenience this may have caused. We appreciate your feedback and will consider it for future updates to our app. Kind regards, Dan

Who developed this app

Has to be one of the most frustrating apps ever. The document upload file size limit is 2MB. In this day and age, why is the limit so small ? So ridiculous honestly

Axifyangel29

10 months ago

Response from developer

Hi there, thank you so much for your feedback. We're sorry to hear that the size limits in the app are not accommodating to the document you wish to upload. Please send us an email at oshc@medibank.com.au and we can assist from there. Thanks, Grace

Cannot add digital card to your wallet

So its just a image of your card and not digital card. You have to carry physical card always.

ozthakur

a year ago

Response from developer

Hi Ozthakur. Thank you for submitting your review. We are very sorry that this has been your experience with the app. If you would like assistance, please send us an email at oshc@medibank.com.au - Kind regards Robin.

Never can log in

You would never log in to the app.
Wasting time.

Macedonp

a year ago

Response from developer

Hi Macedonp. We are sorry to hear about your experience. We'd like to assist you with your enquiry. Please send us your concern through by email at: oshc@medibank.com.au Kind regards Robin.

Please Fix It

Barely working. Can't choose audio/video call or chat when requesting for a GP but the price difference is $38 compared to $10. Please fix it Medibank, so many students depend on you and this service for their health and well-being.

H123456789000000

a year ago

Response from developer

Hi there, thank you for your review and reaching out. We do apologise it doesn't have the functionality with requesting GP. For us to be able to assist further with this one, can you please email oshc@medibank.com.au and we'll be able to assist you with this one. - Grace

Can log in after register now !

As above, one year waiting time finally fix up !

PR UR

a year ago

Response from developer

Hello, We are sorry to hear you're experiencing issues when logging in. If you could please email us at oshc@medibank.com.au and we would be happy to help you. -Dan

Can’t register with all correct details

Won’t let me register.
Very frustrating.

Caitlin OReardon

2 years ago

Response from developer

Hi Caitlin, I'm sorry to hear that the app is not allowing you to register. For this, please email oshc@medibank.com.au with your details so they can assist with getting your log in sorted. - Grace

Hard to log in

My membership number didn’t work on the initial log in screen, wouldn’t take the letter T at end of my log in so i had to copy and paste my member number in. Putting my birth date in was the hardest thing i’ve ever had to do on a phone. I saw a comment on this a year ago so the fact that this still hasn’t been fixed is ….embarrassing

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Paul11188

3 years ago

Response from developer

Hi Paul, I’m sorry to hear of the issues you’ve had with registering your account. Please email us at oshc@medibank.com.au, so we can investigate these for you. – Kindly, Jade