Leave a Review Lively Benefits
Great
Service is great easy to use app for reimbursement or any other related question plenty of options to add funds highly recommendJL6180
Stay away
I recently attempted to sign up with Lively, but both their app and website failed to process my registration, repeatedly giving an error. When I reached out to their support team, I received a vague and unhelpful response: "Upon review by our security team, we are unable to open a Lively HSA for you and we have no further information for you." There was no reasoning provided for this decision. This lack of transparency and professionalism is concerning and makes it clear that this company is not trustworthy. I strongly advise others to stay away from this company.Show lessBoston126
First online HSA!
I did a lot of research before I opened this HSA with Lively and I am so glad I did. It came out on top every time. It’s super easy to use and I am so happy with it. Thank you!Chee-Choo
Customer service
Zach has helped a couple times with informative answers. Easy to get ahold off.Wiskybuck
Easy to use
Fairly easy to use app, much better system than my former HSA. It could be more intuitive. For instance having a button on the opening page for a contribution would help.MEISMEIS
Easy to use
I can manage my account very easily using my phone.Forestguy
Hands Off HSA Roll Over
This feature was the easiest way I have ever done an HSA trustee to trustee transfer. All I had to do was know my old HSA account number and the bank (of course I had to liquidate my old accounts investments but you have to do that for a rollover anyway). Couple of clicks, the form was filled out for me all I had to do was an electronic signature. Less than 5 mins. The last time I had to do a rollover it took months, and paperwork. Lively’s way is the best I’ve ever seen.Show lessHSAJoe
Developer Response
Hi there! Thanks for the 5-star review and feedback! We're thrilled that you had a great experience transferring your funds.One of the best HSAs avail
Incredible features, no fees, TD/Schwab investing, Lively is a fantastic HSA. The only reason I took a point off is their auth and spiral galaxy captcha nonsense just make it harder to use for no good reason. Bad decisions like that always make me wonder where else they’re going to make bad decisions, hopefully it’s just a rogue PM or engineer doing something stupid and the rest of the service stays great.Show lessNickofSpades
Developer Response
Hi Nick, Thanks for your review and feedback! We use many methods to ensure your account safety and the image authorization is one way in which we do this. That said, you shouldn't be prompted every time you login. If you'd like to chat further please reach out to use at mobile-feedback@livelyme.com.If privacy matters to you…
Please read their privacy policy. You cannot opt out of tracking on their website and the app is a privacy nightmare. Why do you need my fitness info? From their website..
“ We do not currently respond to “do not track” signals or other mechanisms that might enable Users to opt out of tracking on our Site.”
Remember if it’s free… you are the product.Show lessCaldwellone
Developer Response
Hi There! Thank you for reaching out and sharing your concern. I'll relay this info to our teams. Please contact support at 888-576-4837 if you would like to discuss further.Can’t login
It won’t let me login saying the data can’t be read because it isn’t in the correct format. Uhh it is.Anxious4150
