CIB Egypt Mobile Banking User Reviews

CIB Egypt Mobile Banking
CIB Egypt Mobile Banking
Commercial International Bank (Egypt) S.A.E.

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Leave a Review CIB Egypt Mobile Banking
  • Expired Password

    Every 6 months the app is asking to add new password which is good, but every time we face technical issue to change the old password !
  • Barely working app

    Why is it so difficult for you to just invest in hiring a good software company to get a proper banking app? It’s really not that difficult.
  • Worse app ever

    The worse banking app. Once I back to Egypt I will block my account with CIB because of their app
  • Can’t use the App

    I started to get this message “Cannot verify the security certificate on your server” and now the app is not working
  • The app stopped working, requiring update. THERE is no update available yet.

    The app stopped working, requiring update. THERE is no update available yet.,
    Please add auto payment to credit card. Up to date please.
  • Bad UX

    You should seriously consider hiring a UX designer. Anything that requires filling out a form, whether it be signing up or making a transfer to another bank account, is extremely tedious. The app will tell you there’s an error without specifying what information needs to be revised or what was entered incorrectly. For example, when I tried to sign up and it wouldn’t let me, I had to figure out through trial and error over that the issue was with the username. When I tried to make a transfer to another bank account, I entered everything correctly, but there was still an error and I can’t figure out why because it won’t specify what needs to be fixed.

    The app needs to be usable, you can’t inform all your customers to call your call-center or visit a branch. It just seems counterproductive to the purpose of online banking, which ironically should be the easiest out of the other two options.
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  • A

    اسوء بنك وغير مؤهل وسوف اقوم بغلق حسابي معكم
  • Missing features

    Need to add some features

    1- transactions history
    Access the transactions log For any time not only recent ones

    2- face id

    3- update the transfer to others form
    So u can have the account no and account name clear in the last image so u can screenshot and send
  • App not working

    app stopped. working 2 months ago
  • Bad service

    This bank is so bad they charge money for nothing without the customer know and they have so bad customer service so bad internet banking support

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