Survey Junkie User Reviews

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  • Don’t waste time

    Don’t waste time with this like I said it’s almost next to impossible to win your 5 dollars! Just get the app JustPlay it turns out that you do have to win I just found that out right now but other then that you just play these games and win them you can earn money slowly they are also easy and simple games. Earning money might be slow but you can save it until you have enough this doesn’t replace any jobs just if you want to make a little bit more money on the side of your job you can it is possible you just have to have some patients and save up your money as you go because it all adds up to something if you save it and you can use your PayPal. Yes it has ads but how else do you think they can pay you they have to have ads I have played fake money apps this is real of course this has ads. Ads help the developers make money that’s part of how they make money is by us watching ads so get over it yes you have to watch ads but that means you can earn money from this real money app.
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  • Good app but could be much better

    I’ve been using this app for a few months. There’s some good and some bad regarding it. The good is that they provide multiple surveys to do and have only had an issue once where there weren’t any surveys available. They also offer little promotions every couple of weeks where if you do a certain number of surveys for 7 days, you get a $5 bonus at the end of the promotion. Now let’s get to the bad. A lot of times, they have surveys that take a long time to do which is bad for customers who just want to do a quick survey. There are also issues where you do a survey and the app won’t like the responses you get and will all of a sudden end your survey where you will get either 3 points or none at all. There are also times where you click on a survey, after loading for a few seconds, it will say that you don’t qualify for this survey even though it showed up on your feed. This is something that needs to be improved on because if this keeps happening, they’ll start to lose customers who will wonder what’s the point of having this app if the app says they don’t qualify for multiple surveys even if that survey shows up on their feed. They need to understand that not everyone is gonna have the same point of view in a survey and it may be beneficial to understand something from more than one point of view.
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    Developer Response

    Hey, we apologize for the inconvenience. We would love to investigate your case and do our best to improve your experience. So, please contact us at support@surveyjunkie.com with the subject line “App: Review” so that we have the chance to assist you.
  • First review

    I’ve been using this app for some time now, and I have just been beyond annoyed and frustrated. In order to catch the higher point surveys you have to log in during certain times. Even doing that, every time you try to take one of the higher point surveys, it conveniently closes, fills up, disqualifies you before you even start, or waits until you’re almost done then kicks you out. It’s beyond ridiculous. They do pay out instantly which is a positive, but trying to get to the measly amount needed to cash out is insane. Especially when these above mentioned things are happening with the higher surveys. It’s unfortunate that I’m at a point of just deleting it and saving myself the hassle and headache of the tactics used to cheat you out of the higher surveys.

    UPDATE: I took their advice and reached out to them to see what their “satisfactory resolution “ would be. It was a joke. I explained how in over 30 surveys I tried to take, I was only given points for 2 of them, and they were low points. This happened probably 75% of the time at least. I even had screenshots. I had already deleted my account but would have came back if they gave me a credit which I believe was only fair. The response I received was thanking me for my input which helps them to improve. She was kind enough to thank me and said they would be happy to see me if I choose to come back. That’s your solution huh? Thanks but no thanks. I won’t support a company who screws their participants
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    Developer Response

    Thank you for your feedback. We aim to provide a rewarding experience, and we're sorry for the frustration. There are a few common things in online survey taking that may have happened: 1.Some surveys are open to many, while others have narrow demographic requirements. - - 2.Survey providers may end the survey for those who do not meet their criteria. 3.Surveys need a certain number of responses. While you were taking the survey, it may have ended because it had reached its quota. 4.We award some points to recognize your time and effort, even if you don't qualify or the quota has filled. 5.Survey providers may bar people from entering a survey or stop a survey due to quality concerns. In these instances, we do not collect information, so points are not granted. Otherwise, you may have encountered a technical issue. Please email us at support@surveyjunkie.com. We'll investigate further and ensure you get the correct rewards.
  • Used to Love Survey Junkie

    I used to love Survey Junkie. I could make a little extra money, nothing major. I could pay for gas or my few streaming apps. With the new update, I can’t even get into the daily bonus surveys. I get an error message or one claiming o had already answered the survey. I can’t even go to the app to fill out others because I get similar messages now. I already had a lot of trouble with the higher paying surveys. If you contact them about an issue, they want the survey number which you only see at the beginning & can’t go back to fine later. I don’t want to take screenshots or write down every survey number because the surveys fill up quickly & by the time they have you enter the pertinent information, the survey is no longer available. I will say Survey Junkie is usually very good about giving you a few points if you’re not qualified or if the surveys fill up too soon. Although I filled out a 15 minute survey & completed it, my answers were submitted, but was told I didn’t earn any points at all. That was a rip off , but I don’t know if the company taking the survey is at fault or if it’s survey junkie?
    Hopefully they fix these problems & I can come back.
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    Developer Response

    Hi! We are happy to investigate your case and give you a satisfactory solution. Please contact us at support@surveyjunkie.com with the subject line “App: Review” and we will assist you.
  • first survey app I've actually made money from

    i have tried so many survey apps to make money and genuinely put hours into each with no results. this is the first app i got actual money from. took about 2 hrs of surveys for $10. $5 an hour might not sound great but i made this money while i was watching movies, exercising, walking to class, etc. things I'd be doing anyway for free! not going to pay out huge but great for a few extra dollars every week. couple of issues like sometimes ill be taking a survey and i'll accidently click the exit button and theres no way to get that survey back. this is incredibly frustrating I've lost probably $5-$7 amd an hour of my time in total to this simple mistake. definitely wish there was a way to fix this. also it'll say a survey is 15 min or whatever but that doesn't account for the 10-20 minute long pre survey u have to take just to see if u qualify and if u dont, u only get paid like 2-7 cents. frustrating especially because each pre-survey asks almsot exactly the same questions. can we not fill put a profile for ourselves to help determine which surveys we do and do not qualify for? ice answered my age, occupation, salary, health issues, social media i use, pets i have, car i have, homeowner status, etc etc etc dozens of times now. pleasseeeee try to patch this if possible!!! super annoying. regardless of any flaws this is still the only survey app id ever recomend to someone and im grateful i found it!!
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    Developer Response

    Hi, thank you for your review. Please let us know what we can improve to create a better experience for you! Please write to us at support@surveyjunkie.com with the subject line “App: Review”. We’ll be grateful for your feedback.
  • Absolutely frustrating and potentially discriminatory

    I have been using survey junkie since mid 2020 and I have made ~1200 USD. And it hasn’t been perfect, however recently it has become a absolutely frustrating and unbearable experience. At first some surveys I choose say unavailable when I chose them. But over half my time now is spent getting through surveys saying they are unavailable. Or I choose them and it goes back to the survey list. Now every single day I spend half my time or more sorting through closed surveys and NOW I am dealing with surveys that I haven’t even gotten a chance to answer a single question completely disqualifying me for dishonesty. How can I be dishonest if I never answered a single question?

    Here is the message “ Sorry it didn't work out this time. The best way to ensure you're a good match for surveys is to be honest, consistent, and take your time answering questions.”

    At first it was always iTraffic center now it is at least a quarter of the surveys that I choose and I am disqualified for dishonesty before I can answer a single solitary question. It has gotten to the point where I just want my account deleted and try another service. But I want to give you guys a chance, however I am starting to wonder if I am wasting my time with Survey Junkie
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    Developer Response

    Hi! We are sorry to hear about this experience. We would love to speak with you to understand better and help resolve the problem. To do so, contact us at support@surveyjunkie.com with the subject line "App: Review" and we will seek a solution immediately.
  • Easy and good extra money

    I like that I can do surveys any time, especially when I find myself mindlessly scrolling through social media, it’s a much better pass time because you can make money.
    I like that even if you don’t get the full points you still usually get at least 2 or 3 points and that ads up pretty fast especially if you’re constantly doing it.
    I like that certain times throughout the year they do specials where you can get 5 dollars if you do enough surveys in a certain amount of time.
    I have to complaints, one being that sometimes no new surveys load and there’s nothing you can do about it, I don’t know if it’s an update problem on their end or what but I’ve sometimes gone a week or more without doing any because nothing would load.
    My other complaint is that a lot of times when I email about a problem they don’t really do anything to fix it or help in any way. Just recently I noticed a problem with the home screen and they said I should try using a different browser. I already use the app, that should be the best way to access everything, I shouldn’t have to go through google or something like that just for the home screen to look good, that doesn’t make sense.
    Other than that I really have no problems with it, it’s a good way to have extra pocket money and the more you do the more you make. It won’t pay the bills or help you make large purchases but it can be a big help with some essential or just for fun purchases.
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  • Not fruitful.

    I have used this app/website off and on for a few years, and it never improves. When I first started completing surveys, I contacted customer support because I didn’t receive credit on NUMEROUS surveys because it would glitch at the very end. Did they resolve this? Of course not. They will parrot the same excuse repeatedly: that you must not have qualified for the survey.

    First of all, if I didn’t qualify…WHY DID IT POPULATE IN MY LIST OF SURVEYS? Chances are, you did qualify, because you just spent 40 minutes answering the most inane questions to the point of absurdity and you filled out the entire survey, and yet it still glitched at the end. This issue wasn’t resolved then and currently it is still an issue. The time of day, internet connection, app vs browser makes NO difference.

    You will also receive absurd error messages that you need to answer honestly? As if you haven’t just typed the same information in a million surveys. If you have the time and patience to make pennies, then do it. But if you need substantial money and soon? This isn’t the survey app for you.
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  • What Would I Do Without You?

    I am not usually one to leave reviews, however I have to leave one for Survey Junkie. I am a stay at home mom to two children, and my fiancé works full time. We have been living paycheck to paycheck, and have very little leftover. What little we have we have used to buy a few presents for the kids, and I was so sad that I wouldn’t be able to get a gift for my fiancé who works so hard for us everyday. I googled ‘ways to make quick money’ at the beginning of November, and between Survey Junkie and a couple other survey apps, along with lots of grinding on surveys, I earned enough to get my fiancé an expensive leather working tool kit along with leather. I am so proud to give him a gift this year, and it’s in a huge part thanks to Survey Junkie. Thank you thank you thank you for giving us the opportunity to earn money like this!

    I will continue using this app to earn extra money for non essentials, such as clothes and stuff for myself. I can’t recommend this app enough. Times are really hard right now and every couple cents I get on this app I am grateful for.
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    Developer Response

    Yay! We’re thrilled that you are satisfied with our app/services. If you want to have a chat and share your experience more with us, drop a line at support@surveyjunkie.com with the subject line “App: Review” Thanks!
  • Redeeming points is a hassle

    I recently closed the bank account that my SurveyJunkie was linked to. I tried to link a new bank account and there is not an option to do so. I made a request to customer support stating that the account was closed. I was told that when I redeem my points that I would be given a prompt to enter my new bank information. I tried to redeem to my PayPal account but kept getting put into verification. After passing verification numerous times and still unable to redeem to PayPal. I tried to do the bank transfer so I could set up my new bank information. And I didn’t get that option either. What did happen was my points were redeemed to a closed bank account which is probably someone else’s bank account now. Because after a certain amount of time those account numbers recirculate out. So far the only thing that is true about this survey junkie is that you get the amount you see in points. But as for redemption and all that other mess that is supposed to be so easy to do. It’s a lie. You aren’t able to redeem to PayPal and yon aren’t able to update your payment information. So basically if you take all these surveys but it’s not a guarantee that you will get paid. So use this app at your own risk. I would’ve given 5 star but they try to make it hard for you to be paid.
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    Developer Response

    Hey, we apologize for the troubles you've had with your redemption. Please email us at support@surveyjunkie.com and include "App: Review" in the subject line, so our support team can make further investigations and assist you.

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