Survey Junkie User Reviews

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  • One minor isssue

    I’m not the type of person to go write reviews on apps but I just have to complain a little bit.
    When I first downloaded SJ I was filling out surveys no problem! I had it less than a week and was able to make about $12 in that time which I thought was great. Where my complaint comes in is that once I decided to cash out my $12, all of a sudden all the surveys I tried doing were filling up or it said I was disqualified because I was going too quickly. So now I feel as if they’re making it a bit more difficult to finish surveys and earn the points. It could just be an issue on my end but it is discouraging. It was going so smoothly at first. I won’t be giving up though lol and I hope others aren’t having trouble with the same issue. Overall I really enjoy this app and definitely recommend it if you have down time and want to earn a little extra money.
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  • thank you 😭

    so this app admittedly is a bit buggy, BUT i was really desperate for some extra cash to buy some groceries before my next payday. i was quickly able to take enough surveys to cash out $10. the message said the money would be deposited in my account in up to 5 business days, which was a bit of a bummer because by that point I’ll get my paycheck, and I needed cash like yesterday. BUT the deposit came through in 2 days. thanks to this app, i will be able to eat this week 🙏🙏🙏🙏

    i have tried some other survey apps and platforms in the past, and it takes FOREVER to earn enough money to cash out. with this app, it seems like they actually do a decent job of trying to filter for surveys you’re qualified for. I have been able to complete 1 survey for full points out of every 5-7 available surveys. It might seem not great but it is way better than other platforms I’ve tried.

    despite the bugs (the app or surveys taking a while to load), this app does exactly what it says, and actually pays out. I am extremely grateful for the $10 I’ve earned so far. thank you for helping me eat this week 🙏
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    Developer Response

    Hey, Thank you for your review. If you have any suggestions on how we could improve and enhance your user experience, please don’t hesitate to share them with us. Feel free to contact us at support@surveyjunkie.com with the subject line “app: urgent inquiry”.
  • Is this a scam to get my info?

    I joined this panel on the recommendation from a friend. I am a member of a few other panels an as I always do with a new panel, I attempted to cash out points after I earned $30. I am unable to cash out because they want a copy of my photo ID. I am not comfortable giving a copy of my license so I opted to be put in a call queue. Today I got an email saying that I have to submit a photo ID to cash out. Is that the case with everyone here? I already had a few misgivings because I have spent upwards of 30 minutes completing surveys only to be told at the end that I did not qualify and they give me two cents. It’s hard to understand how I’ve provided all the info they were seeking, which I’m sure is being used for the intended marketing decisions, and I end up with nothing. Is this a legitimate forum? I have not had to submit a copy of my license to other survey panels that I am a member of. Looks like I may have spent all that time earning an incentive I will never collect because I am not comfortable sending a copy of my license. 😥😥😥
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  • Lots of Glitches

    I truly like this app, a lot! I’ve made more than a couple hundred dollars since the beginning of February so it definitely pays out. But it is loaded with glitches. There is one company whose surveys I never get to take because it “disqualifies” me EVERY SINGLE TIME for breaking some rule. There are others who disqualify me for the same reason before I even get to the survey itself. All I have to do is tap “survey” and I get disqualified. Also, there are a lot of freeze ups. I’ll work 5-10 minutes on a survey only for it to freeze up, forcing me to close out if it and losing any points I may have gained. There are many others as well. Customer service tends to not really listen to the problems reported and just give standardized, vanilla answers without actually answering your questions. And one more thing, there should be more surveys available on the weekend days when so many of us have more time to devote to them. I believe you would see your activity levels increase substantially!
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    Developer Response

    Hi, we are always looking to improve the experience for our users, and really appreciate any feedback we get. If there is anything specific we can look into to make your user experience better, please contact us at support@surveyjunkie.com with the subject line “app: urgent inquiry”.
  • Good app but

    It’s a good app, pretty easy to get cash, I downloaded the app on Friday, it’s currently Tuesday and I’m at a little over $15. However, what’s incredibly obnoxious is the fact that I do a full 20 minute survey, only to finish and be told that I “Wasn’t qualified and was given only 2-3 points” which I understand it’s better than getting nothing, but 20 minutes for 2-3 points? If I did 20 minutes and finished and entire survey, I’d like to get the amount promised because CLEARLY I did qualify if I had to go through the entire survey. I also get disqualified just for clicking a survey? What? I’ve clicked a few surveys, and right after clicking them I’m told that I was disqualified.

    I’d love to give this app more stars if these issues were to be fixed, otherwise, it’s only 2 state for me. Yes, the cash is great, but wasting people’s time, forcing them to do an entire 20-30 minute survey then only telling them they aren’t qualified and giving them 2-3 points after that isn’t right, it’s just a complete lie.
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  • It has some flaws

    This is one of the survey apps I’ll use over most. You can make some extra money for gas or help with groceries but there are some things I’ve noticed that has kept me from giving them 5 stars. First, sometimes you never get paid from a survey you completed so the surveyors take your opinions but don’t pay you. Second, they will kick you off last question and not pay you even though you completed their whole survey. Third, what I don’t get the most is they want people’s honest opinions but they will kick you off once you do for something that you may have had a negative experience with or may not personally like but are still willing to review it but they don’t care because well your opinion isn’t what they wanted to hear, which is odd because that’s the whole point of a survey. I also think if you are a republican don’t say that you are because you will get disqualified for every survey which is sad because everyone deserves a right to their opinion democrat or republican.
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  • Will Restrict Your Account Without Warning

    These people are ridiculous. I’ve used them on and off over the years and they’ve gotten worse and worse. Twice they have restricted my account. I fought to get it back the first time because it was $30 on there, if you take these surveys you know how much effort that took to accumulate. After two weeks of back and forth they gave me my account back with little to no reasoning for the restriction and THEN I couldn’t cash out for 72 hours or some arbitrary deadline. I finally did and set the app aside for a while out of frustration. I went on there periodically over the last few weeks but after doing survey after survey and being cheated out of my points I gave up. (Cheating meaning I spend 30 min getting to the end of the survey, after answering in great detail to numerous questions, they acknowledge and thank me ask my demo info and then the screen refreshes and says I didn’t qualify and they give me the 2 or 3 pity points) Today I am setting up a new laptop so I go to log into my survey junkie account and it’s restricted again. There’s $5 on there I won’t bother fighting about. Don’t waste your time, it will seem nice the first few days but after your first cash out be prepared for shady surveys stealing your time and then eventually locking your out of your account and not compensating you.
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    Developer Response

    Hey, we apologize for the inconvenience. We would love to investigate your case and do our best to improve your experience. So, please contact us at support@surveyjunkie.com with the subject line “App: urgent inquiry” so that we have the chance to assist you.
  • Could really be a great app

    I’ve had this app for several months now, and I have found that, several times per day, I complete surveys, many taking 20-40 minutes, giving very detailed answers etc. Once I reach the very end of the survey & being thanked for my time, it either freezes up, or will then state “unqualified” or “survey has be filled” therefore leaving me getting 2 points or, nothing at all for my time. I think Survey Junkie needs to better monitor these surveys as it appears to me, these pollsters are getting our opinions without having to pay. If this only happened a few times per week, I could understand. However out of 15 surveys I took yesterday, this occurred with 6 of them. I have emailed Survey Junkie about this issue, both times receiving the exact same return email stating, sometimes surveys fill quickly & we are rewarded the 2-3 cents for our time. I’m in hopes with enough reviews complaining of this same issue, SJ will find a way to either fix this issue, or began rewarding us for time spent. Our time is just as important, and when you dedicate several hours of the day on these surveys and only make $.06 becomes pretty aggravating and a such a waste of our time.
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    Developer Response

    Hi, we’re sorry for the inconvenience. Disqualification and participant quota decisions are made by third-party survey providers. We award 2 or 3 points for the time and effort you put into the completion of the survey. To give you a more satisfying solution, please contact us at support@surveyjunkie.com, with the subject line “App: DQ/full”.
  • Verify Accounts

    I honestly love these appsbecause I actually earned $20 in 2weeks. But then when i try to change my previous old numbers,it is took me to longggg step and i got an email this morning saying that i need to verify my account using my GOVERNMENT PHOTO ID. which is really personal for me! And I refuse to doit because of that reason. So i don’t know how am i going to redeem my rewards that I earned ! I know its only $20 but can you guys imagine if there’s another peoples who got the same issues as me? Regardless whatever reason they have to protect our accounts,but how about us who trying to protect out Identity identities?!?

    After back and forth email,finally i got an email saying that they actually paid out my points and did sent paper check to my address. Will wait till it here and will update these reviews again once i cashout the check.

    Thanks alot and really appreciated it.
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  • Rarely qualifying

    So I like being able to make $$ in my spare time but I made a measly 2 dollars with 5 hours of trying surveys. They say 5 mins for a survey but doesn’t count the entrance survey. Some of the entrance surveys take as long as the main survey! And that’s me speeding through. Or I’ll be half way through a survey and it’ll boot me cause I didn’t fall into what they wanted for the survey. And all I get is 3 points?! When I waste a large amount of my time. What’s the point of me filling out my info to get more specific surveys when nearly all surveys you don’t qualify for. You’d think this app would be designed to find qualifying surveys for you so u don’t waste time. And it would fill out your qualifying info for these surveys. A lot of surveys ask the same dumb questions, you’d think survey junkie would have you fill those out so u don’t have to fill it out everytime. We should earn more points even when we are booted, especially mid survey. I’ve also been told I was disqualified for not following the rules after finishing a survey, even though I awnser honestly. I feel scammed to be fairly honest. I’m sharing personal info and I’m not really being fairly compensated.
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