Leave a Review D&B Rewards
Delays
This app could be so great. The app doesn’t update chips played in time. Sometimes i have to wait two weeks. There is no reason why it should be weeks before updating. It’s extremely disappointing. With technology the way it is today why is there such a lag time on updating my account and everyone elses. I am positive as well that my number count is wrong. I called customer service and they updated part of my chips played and the gentleman was so very kind. But then i had used a different card to reload 56$ worth on to a physical card and those never showed up. In fact there is such a delay that it makes it almost impossible to keep track of where my numbers should be. Do better dave and busters. Especially for the amount of money people spend at these places including myself. It’s not fair. Don’t offer incentives if you cannot follow through promptly.Show lessAmapsey
Developer Response
We're sorry for these issues with our app. Please share the details of your app user experience by filling out this form daveandbusters.com/us/en/contact/ or leave a message with your contact info at (800)842-5369 and a Guest Relations representative will reach back out to you.NO BETTER ARCADE FOR ADULTS
D&B is truly the best arcade for adults for children even too, fun for the whole family and you really do get your moneys worth, they don't up-charge or make you pay outrageous prices for a little bit of fun, you really get a bang for your buck as well as all of the modern features. The app is amazingly intuitive and integrates with the real D&B experience. You can recharge your card keep track of all your cards as well as transfer chips or tickets between cards you have activated on your account. As well as the nonstop offers and promotions you can find out within the app to make sure your next experience is just as fun as any other, yo i know im gassing it up but seriously leaving a review cuz its my birthday and they gave me 10$ worth of chips for free no other place or entertainment spot is doing that seriously.Show lessitsGuavx
Developer Response
Thanks for the review! Awesome to hear you had an unforgettable time!Birthday Family Gathering for M & E
The experiences were amazing. We visited Dave & Buster to celebrate M’s belated birthday and his mom’s “E’s” birthday. It was approximately 10 of us. We entered the front entrance and found a large table where we talk, laugh and ate. The loud sounds of the games drew some of us to the game's area while our food was being prepared. After we ate our tasty food we found places and games that intrigued us. It was exciting, fun and sometimes challenging. Oh, they also had a place where you could fix your cold brew. I thoroughly enjoyed the experience. Guessing, you can tell we haven’t been to Dave and Buster in over 5 years. Oh, afterward we headed to where all the wonderful toys, balls, cups, games and gadgets were located. We spent about 30 minutes there. One of my daughters and I had 1900 points and another daughter and her boyfriend had 2900 points. We were all doing our own fun thing. So, if you or you and your family want an out of this world experience stop by Dave & Buster and have a amazing journey. It’s now the next day and I am still talking about our fun experience at Dave and Buster.
Angie and familyShow lessNeebai
Developer Response
Reading reviews like yours is almost as fun as a day at D&B!