Don’t use this service
A cleaner damaged my hardwood floors, and Cleanster promised three hours of cleaning as compensation. The code they provided didn’t work and now they have stopped responding to my emails
Some of the worst cleaners
I had some of the worst cleaners on this platform and they costed me 30 per hour. They also wouldn’t refund money to my account and instead gave me coupons
Another thing was the lack of support and the amount of 3rd party cleaners they sent to my house. They say there were vetted but that’s not the case
Another thing was the lack of support and the amount of 3rd party cleaners they sent to my house. They say there were vetted but that’s not the case
Show less
Response from developer
Thank you for your feedback, and I’m truly sorry to hear about your experience. We take these concerns very seriously, and our CEO personally reached out to ensure your concerns were fully resolved. At Cleanster, we’re committed to providing quality, trustworthy cleaning services, and it’s clear we didn’t meet those standards in this instance. The cleaner can add Co-cleaners they work with, and in your case, the primary cleaner fell short of inspection, which is why we offered you a full refund Thank you for working with us to resolve your issue Cleanster Team
AVOID theses scammers!
They will not refund you if the cleaner cancels or if anything goes wrong!
Currently in disputes with my bank for my refund which they refuse
Currently in disputes with my bank for my refund which they refuse