Leave a Review Kinsa
Love this!
It’s not the cheapest but not the most expensive either but for the quality and accuracy, I say it’s very worth it!
I’ve had this since my son was 4 months old and for a baby like that this thermometer worked perfect. It goes into the ear and within a second, it accurately reads your temp. I’ve tried the $60 forehead ones or the cheap normal stick that goes under the armpit thermometers and they just 1) take too long, and 2) aren’t accurate. This thermometer will give you the same, reading each time.
A plus too is that it comes with a health app! I absolutely LOVE this app. It will automatically save the temp reading and the time it was taken, let you note medicine that was taken and symptoms, which then formulate into a suggestion of whether to monitor your baby from home or take the the dr.
There’s a lot more I wish I could explain about the app but for sure this thermometer and app is a moms best friend when her baby is sick and I recommend 10/10!Show lessOne degree smarter
Buggy App, slow & unhelpful support
I’ve had nothing but problems since I ordered this thermometer from the manufacturer. Took a month to be delivered, it wouldn’t connect to app, password couldn’t be updated after was forced to delete and reinstall app, none of the suggestions from slow tech support helped, Kinsa app freezes when I try to link to Apple Health app. Eventually I’ve sorted out some of the issues on my own but who wants to have to spend days to get a bluetooth thermometer to work correctly?Show lessThewayne57
Not User Friendly 😥
This is a good idea and I am grateful. However, Kensa MUST make it easier to interact with technical assistance.
I have the smart ear thermometer and it crashes often and a message to contact Customer Service is displayed, but there are no instructions on how to contact anyone for help or during what hours. This is unacceptable and poor customer support.
Instead of being able to speak with someone, I end up struggling with the thermometer, by pushing the Big Button, turning it on and off, until it finally displays the temperature.
Then I have to search for where and to record my temperature and notes.
I only bought the item after hearing about it on Rachel Maddow’s Show on MSNBC, but wish I had only ordered the little smart thermometer she has, though I am not sure it would have been any more user friendly than the ear thermometer, or if access to customer support would be a reality.
This is concerning because I have told friends and family about the app and thermometers, but am afraid people will be upset with me when they experience what I am experiencing.Show lessMs Mule Enterprises
Great concept, poor execution
I like the concept here — tracking illness across whole populations to see where the problem areas are. This is especially relevant in the age of COVID-19. That said, I have some quibbles with the application, specifically with manual temperature entry:
- Dialing in an exact number is infuriatingly difficult. There is not enough granularity in the slider to get the precise tenth of a degree, and if you DO get it, the slider moves as you lift your finger off the screen. This is just straight-up bad UI design by a company that clearly has designers and should honestly know better.
- There is no mode for forehead / temple readings, even in manual mode. I realize Kinsa only makes oral and ear-based thermometers, but forehead models are in widespread use and it is incomprehensible that they would leave this mode out.
I know Kinsa can do better than this.Show lessModern Jess
Thermometer works app does not!
This app does not work. It literally will not open on my phone and is stuck on the agree screen. I cannot manually load my temperature. I’m now using the smart stick app so that I can record something. This is frustrating. My dollar store thermometer worked well enough and I could still have used the old app to manually record my temp. If you have any thermometer take your temp daily and manually load your info. You don’t need to waste 40 bucks on something that might not actually work on your phone(Bluetooth wouldn’t connect either). I do support reporting our temps though. This is a great idea to see where growing virus hotspots are developing. If nothing else record your temperature on whichever app you can get to work.Show lessReal mandorla
Temperature won’t sync to app
I opened the old app this morning to find that I needed this new app. Downloaded and created an account, connected my thermometer. But, when I go to take a temp, it will not sync to the app. It just shows the prompt “turn your thermometer on and press the big button” and asks which profile to save it to. It never saves. I have removed the thermometer and reconnected twice with no luck. I’m very disappointed because I loved being able to track temps with the old app and I love my thermometer. I just want to be able to keep up with temperatures like I used to be able to.
**EDITED TO ADD**
As of this evening, the app is connecting to my thermometer as it should. I updated my rating to reflect and want to note that I am happy with the app now.Show lessabbyb_20
Just got this yesterday
My family and I are traveling for a funeral. When we arrived at our destination, my son had a tactile fever. I went to the closest store, and this thermometer was the only affordable option. I wasn’t thrilled that it’s a “smart” thermometer, but it was $20 instead of the $60 option. $20 bucks, sold! It worked like a charm for the first few hours. He was indeed running a fever of over 100 degrees. And, it turned out I was also coming down with the flu, and was running a temp of 102.6. Unfortunately, the thermometer app only worked for about 12 hours. Now, every time I open the app, I get the loading screen. And, it never loads the app. It just keeps giving me the loading screen equivalent of the middle finger. It won’t save any data, and I can only use the thermometer manually. Thankfully, once it’s linked to a smart phone, I can still get a manual reading. I just can’t use the app.
Edit: Apparently, there was an update released shortly after I purchased the thermometer. Once I updated the app, the thermometer/app started working seamlessly again.Show lessTCD in cali
Use of device *requires* the app. App requires account
The stupidest premise ever. The app isn’t an add on. It is required. To use a thermometer. What.
And then you need an account. Presumably to store stuff in the cloud. Which Apple and Google already provide app developers a way to do in *the clouds they have already built*. But, you know - why *not* have *yet another* place where your PII is stored and can be hacked and stolen, before which the company will be sure to insist that there is nothing to worry about and all precautions have been taken, and after which the CEO will get a generous severance and go on to be a DC lobbyist while Chinese and Russian hackers are happily looking at your family’s temperature history and busily correlating it with everything else they know about you.
It might not even count as a theft - I haven’t checked the ToS.
I want to bring back the stocks and public shaming. Or maybe ostracism. For the makers of this app. I mean this is just borderline sociopathic.Show lessRajaraja Chozan
Tech should be secondary to the primary function.
First and foremost, this thermometer should take your temperature quickly and easily. Full stop. ANY other functions technological or otherwise should be secondary. Instead, you have to download an app, connect to Bluetooth, set up an account, and set up a profile ALL before the first reading can happen. On top of that, the app was so buggy when trying to set up the device that I had to start and stop multiple times in the process, closing the app and restarting.
This is frustrating enough, but when you have a sick 2 year old and you’re dealing with all of these unnecessary complications, the frustration is intensified. Once I was able to take a reading, I was given an error message three times before it would successfully read, but two additional attempts later were also unsuccessful.
I am all for technology, but this device is giving tech a bad name and will be immediately returned to the store because it is worthless.Show lessjdiz4riz
Slow app
When the app works well, it’s a nice combo to have as you get a good kind of ecosystem with information about symptoms, etc., but the app is slow. Sometimes minutes just to get any feedback after a temperature.
And then that awful message in the app, “Hang tight! We’re loading an awesome experience for you”? When a parent is dealing with a sick child, that’s a lame message in general, and is far worse and cavalier when the app won’t even function properly.
Change that message Kinsa, and boost your servers to work faster. Or build more data into the app so it doesn’t rely on the server so much.Show less7row2media
