Leave a Review Insitu Art Room
Access to premium denied despite paying
Lovely options but despite paying 5 a month my subscription seems incapable of being verified meaning I cannot access the premium rooms. I’ve paid for several months and quite frankly for nothing.Sandra Von Riekhoff
Developer Response
Hi there! We've just released a new version with exciting updates and improvements. We'd love to hear your feedback on the new features and your overall experience. To help us make the app even better, please take a few minutes to submit a new review. Your feedback is important to us. Sincerely, DanielVERY Disappointed!
Paid the app to unlock all rooms. It all Worked a couple of days, then all rooms but three free ones were locked again!
Sent an email to the company asking help.. NO REPLY!
Don’t waste your money!AnetteLongley
Disappointed in image Resolution
For the price I would expect to be able to save a great quality image. Even putting in high res images of artworks the exporting out is extremely disappointing at the poor quality.
It is easy to use, the rooms are great but if your artwork in blurry in the room it’s pretty pointless.DaniW82
Developer Response
Hi there! We've just released a new version with exciting updates and improvements. We'd love to hear your feedback on the new features and your overall experience. To help us make the app even better, please take a few minutes to submit a new review. Your feedback is important to us. Sincerely, DanielThey fixed the problem
Daniel responded right away to the problem I was having and fixed it immediately. Excellent customer service and great rooms in the app.Deanm92210
Stopped recognizing my premium subscription
I was loving this app! I’ve recommended it to many of my friends. But then it suddenly stopped recognizing my subscription and only gives me access to free rooms. I’ve attempted to contact them twice with no response. I’m ready to cancel my subscription and spread the word.Lou Stine
Developer Response
Hi there! We've just released a new version with exciting updates and improvements. We'd love to hear your feedback on the new features and your overall experience. To help us make the app even better, please take a few minutes to submit a new review. Your feedback is important to us. Sincerely, DanielGreat when it works!
Despite subscribing it keeps telling me I can’t use the premium services.
Very frustratingnicbarb1
Developer Response
Hi, sorry to hear you're having problems with the app. We're happy to assist you further if the problem has not yet been resolved. Please contact us via the feedback button in the app or via email info@insituartroom.comLimited access
Premium subscriber but still won’t let me access. Uninstalled and reinstalled with no resolution
Emailed them: no response yet!
Really disappointedAmberhas
Love it!
Brilliant. Quick and easy to use.aviation ben
Cut Short
I feel totally ripped off! I paid to have the premium version for 3 months and I have been cut off 3 weeks early!aura1111
Developer Response
Hi there! We've just released a new version with exciting updates and improvements. We'd love to hear your feedback on the new features and your overall experience. To help us make the app even better, please take a few minutes to submit a new review. Your feedback is important to us. Sincerely, DanielToo many glitches
It’s a shame there are so many glitches with thus app. They have great room/framing options to choose from, but it frequently does not allow me to upload my paintings. It freezes often and the last month when I try to save the photo to my pictures it doesn’t save. I’ve reached out to customer service and they always respond quickly. However, the same thing keeps happening. So after 5 months of this I just unsubscribed.Show lessLizLalama
Developer Response
Hi there! We've just released a new version with exciting updates and improvements. We'd love to hear your feedback on the new features and your overall experience. To help us make the app even better, please take a few minutes to submit a new review. Your feedback is important to us. Sincerely, Daniel
