Utter waste of time
Spent the best part of 30 mins trying to connect to one of their not so ‘smart’ lightbulbs. Could not detect my wifi (2.4ghz) connection at all, what a joke.
This was only after getting all of your personal details they somehow needed, and making yet another new account for yet another service.
I would give 0 stars if possible.
This was only after getting all of your personal details they somehow needed, and making yet another new account for yet another service.
I would give 0 stars if possible.
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Very disappointed
I bought Wifi LED lights from Big W and did try to connect through the app several times and tried all the trouble shooting. Unfortunately wasted time and money. Returned the item. Very poor app functionality and would not recommend this to anyone.
App really needs to up its game.
While you can operate your basics in this app. The app overall is very clunky and not very user friendly beyond those actions. Energy monitoring stats are very poorly operated and displayed. An not always that actuary’s. The app needs a lot of work to come in line with the price you pay for the products to work with HomeKit.
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For those with trouble pairing with 2.4Ghz wifi
BEFORE taping down your LED strip (or globe), quick pair the device outside of the wifi’s 5GHz range (this is closer to the wifi router), but still in the 2.4GHz range (this is further from the router). This point could be in an outer room or even outside the house (eg in driveway, in which case you may need an extension cord). After pairing, you can then place/stick the LED at its final location. I wouldn’t even know how to switch between 5GHz and 2.4GHz on the router itself. Hope this saves you a lot of grief and time :)
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PLEASE UPDATE YOUR APP
Please, please PLEASE update the app.
We know you are abandoning us after we have spent all this money on devices, as an Australian company, this deeply saddens me.
There are multiple bugs and simple features like keychain is not available. PLEASE do the right thing and give us, your paying customers what they need to use a stable system. I, like most people I read here are having issues pairing the hub with quick pair and it’s just not working. I’ve been trying for nearly an hour, thinking I’m doing something wrong, but I’m filling the video instructions and it’s still not working… after coming here… it must be the app.
Please don’t abandon us with a useless app?
Surely our ACL rights would help us in this scenario??
We know you are abandoning us after we have spent all this money on devices, as an Australian company, this deeply saddens me.
There are multiple bugs and simple features like keychain is not available. PLEASE do the right thing and give us, your paying customers what they need to use a stable system. I, like most people I read here are having issues pairing the hub with quick pair and it’s just not working. I’ve been trying for nearly an hour, thinking I’m doing something wrong, but I’m filling the video instructions and it’s still not working… after coming here… it must be the app.
Please don’t abandon us with a useless app?
Surely our ACL rights would help us in this scenario??
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Can’t connect to wifi, can’t update devices. Useless app.
Can’t connect to wifi, can’t update devices. Useless app.
Really easy to use, love it
Easy to set up took about 5 mins, works really well with Siri. Great light
HomeKit support lacking
Support for HomeKit needs to be significantly better. The first line of the description is that you update your app regularly. It’s been over a year and there has been no reply’s to comments.
What this app really needs is the ability to sync scenes with HomeKit. Otherwise the IR remote is useless. Not to mention the doesn’t remember where you are.
If I turn on my tv, then pick up the app 2 minutes later to adjust the volume or change the channel I have to navigate all the way back to the remote which is about 5 clicks.
Please update the app.
Please make syncing scenes with HomeKit a thing so it’s easy to “hey Siri, turn on the AC” or “the tv” or “mute”.
If Philips Hue can sync scenes, you can too.
I would 100% buy more of these products if this feature was enabled. Would make all of the difference.
What this app really needs is the ability to sync scenes with HomeKit. Otherwise the IR remote is useless. Not to mention the doesn’t remember where you are.
If I turn on my tv, then pick up the app 2 minutes later to adjust the volume or change the channel I have to navigate all the way back to the remote which is about 5 clicks.
Please update the app.
Please make syncing scenes with HomeKit a thing so it’s easy to “hey Siri, turn on the AC” or “the tv” or “mute”.
If Philips Hue can sync scenes, you can too.
I would 100% buy more of these products if this feature was enabled. Would make all of the difference.
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Worked for me
After reading the reviews I thought I’d bought a dud product, I installed and paired within seconds using apple home app as the pairing device and it worked, I now have my outside lights on a WiFi timer, cool !
This is a dead product
Don’t waste your money, no updates for a long time, sensors that use the battery up in a few days.
