Leave a Review Band Companion
I can’t reach or email developer.
I’m confused on why I can add people to my band but they need to purchase the premium access to be able to broadcast. I thought myself who created the account the people you invite should have all the access to it. I think this needs to be fixed.Jewels Garcia
Disfunction-able App
The app’s not working, Ive already paid and it keeps asking me to pay again, and not allowing me to use the premium upgrade I purchased. And where is the technical support for this app?. And I’ve uninstalled it and reinstalled it and its still telling me to repurchase it?? I can’t add any Songs because the app keeps trying to make me repay. Now I’m gonna cancel my subscription if you can’t fix the issue, cause no one has responded yet.Show lessTghjuasdfgh
Developer Response
Hi, Please reach out through contact@bandcompanion.app. We are happy to help and get this sorted in no time. Fr re, NickyDisfunction-able App
The app’s not working, Ive already paid and it keeps asking me to pay again, and not allowing me to use the premium upgrade I purchased. And where is the technical support for this app?.
And I’ve uninstalled it and reinstalled it and its still telling me to repurchase it??Developer Response
Hi, Please reach put through contact@bandcompanion.app. We are happy to help and get this sorted in no time. Fr re, NickyTerrible. Absolutely horrible.
The interface is buggy. The process to create set lists is overly complicated. But the main problem is this thing will just arbitrarily remove songs from not only the set list, but the library. You haven’t lived until you’ve done a gig where you have to take long breaks between every other song while you google search and copy/paste lyrics that you have to re-add to your library (so that you can then add to your setlist). It’s a really simple task (putting lyrics up on your iPad) that should be really easy to achieve. But this app manages to fail. It’s happened to me at almost every gig. Songs disappear from all lists. And sometimes lyrics will be replicated out of nowhere.
I thought maybe it had something to do with the internet reception. But it happens with any Wi-Fi reception scenario. Also, why does it have to connect to the internet at all? I’ve copied lyrics from the internet to my iPad. I should be able to look at stuff that’s saved on my iPad without an internet connection.Show lessSamDBL
Developer Response
Hi SamDBL, Thank you for your review, feedback helps us improve the app. In regard to creating a setlist, it is good to know songs are managed in the library. Then go to your setlist and tap the + icon in the top right corner to manage the songs in the setlist. In regard to the changing of songs in your setlist and library, could it be possible that band members are making these changes? - We have no knowledge of this happing to other users. Please reach out to us through contact@bandcompanion.app so we can assist you further where needed. Fr re, NickyDisfunction-able App
The app’s not working, Ive already paid and it keeps asking me to pay again, and not allowing me to use the premium upgrade I purchased. And where is the technical support for this app?.Developer Response
Hi, Please reach put through contact@bandcompanion.app. We are happy to help and get this sorted in no time. Fr re, NickyJust got worst
We used to love this app for all of our gigs. It was easy to use and was at one point very friendly.
After an update, it was hard to add a song from the library. Instead of 2 clicks, it’s now like 5 clicks to add a song.
What’s worst now is, we have a gig today, and our whole set list of songs, gone. Completely wiped. Unable to find.
Not sure what happened but now we have to try and remember our set from straight memory. Extremely terrible.Show lesssorinotsorri
Developer Response
Hi, sorry to hear you’re having trouble using the app. We can help you recovering any data you lost, please reach out to contact@bandcompanion.app. Also we strive to make the app better with each update. If there are any unclarities please let us know so we can give more information. Hope to hearing from you soon, Fr re, NickyGood choice with hopefully some improvements down the road
I love the ability to control the font size and to highlight the beginnings of verses. As a vocalist, that’s really key. What’s unfortunate is that there’s an individual library for each band you’re in so even if your band sing similar song with one another, you have to manually copy and paste the song over I’ve also found it is very easy to accidentally delete an entire set list. Lastly, there are a lot of duplication issues duplicate song, listings duplicate set listings and duplicate band listings. I’m scared to log out and reinstall the app because I’m afraid I’ll lose more.Show lessMilwaukeeTourist
Developer Response
Hi, Thank you for the feedback, happy to hear you’re enjoying the app! Please note that little to no data is stored on your device. This means no data will be lost if you choose to delete and reinstall the app. We will look into your feedback and put it on our backlog after consideration. If there’s anything else, please let us know! Fr re, NickyApp no longer working
White screen can't get in at all when loading app . Paid subscriber .. tried uninstalling reinstalling. Device up to date.ok and anyways
App no longer works, can’t cancel subscription, and can’t get a response
This app worked well for a bit but there are multiple bugs that have prevented use of setlists and now I can’t access my bands song list of about 50 songs. Because of these bugs I can’t even cancel the subscription. Hoping someone will read this and make this right.Russ Aka Russ
Developer Response
Hi Russ, Unfortunate to hear you’re experiencing issues. Can you please make sure to update to the latest version of the app? If the issue remains please mail us at contact@bandcompanion.app so we can help out.App crash after update
The app was great, I used last night then it updated this morning and now is just a blank white screen. I lost a ton of songs and have a gig this afternoon.Joshtaylor517
Developer Response
Hi Josh, Unfortunate to hear you’re having troubles. Please reach out to us so we can help out. contact@bandcompanion.app
