Get rid of BMI
Please update your “science”.
Many technical issues
There are many technical issues with this app. Data could not be synced from Health app on iphone to Vitality One from time to time. It could happen multiple times in a week.
Unreliable and Not Functional
Consistently, this app does not work as it should. It doesn’t recognize when I meet my step and heart rate goal. It’s a pain to use.
If you can’t sync to Garmin what’s the point?
First I could register because they didn’t have my company email in their database, their “Vitality Age” doesn’t allow for corrections if you made a mistake on data entry, and now their software will not sync to Garmin connect. Garmin is the gold standard for fitness tracking, bike computers etc. I only did this to get a discount on my Health insurance and if I can’t get credit for exercise I’m doing it defeats the purpose.
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App Won’t Sync
I downloaded this app as a part of our company initiative. I continually have issues with it syncing to my health app. It has to be opened and closed multiple times for it to update and there are several past days it didn’t catch the data at all.
Does not sync
Often does not sync with Apple health app. I continue to lose out on credits because it will not sync steps. I have deleted & reinstalled, rebooted, refreshed multiple times - every single day - to try to get my steps updated. So frustrating.
App doesn’t sync correctly
The app will not sync correctly to the health app and I lose credit daily because of it
Overall, it’s ok
I downloaded the app to qualify for a discount on my health insurance. I like the app, however occasionally my workout tracked on my Garmin watch won’t sync to Vitality One and I don’t get credit for a workout that day - there’s no way to manually add a workout that I’m aware of.
Inconsistent - down not log in workout!
Sometimes it doesn’t count my workout which is frustrating! Not user friendly. Please update your app!!
Support
Called several times and support seems unfamiliar with the app and it’s capabilities.
