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Drivers ask for extra money offline
I have been a customer for this company for 5 years. It started with good customer service but these 3 months I get request from the drivers to pay extra money and offline for different reasons but it’s mainly when they hear me speak English. It’s such a shame as I called and complained but the operator supported the driver that it’s his right not to take me even though I repeatedly told the operator that the driver is requesting extra payment offline or took my change without my consent. Overall no respect for the customer from the drivers or no additional assistance when called my for help. As a woman I don’t feel safe driving with them because there will not be anyone from the company to help you in emergency situations. Other companies provide safer service specially for women. I don’t advice.Show lessPrevious_customer01
Too many glitches
Either release an update or do something about itShadyslxm
Can’t change the user name on the app
When trying to change user name the keyboard only displays the number tab and not the keyboard. Please address this issueCritics12x