Leave a Review CoPilot
Who is the primary customer
I’m aware that apps like this need to generate revenue. For me the features are useful and I am reserving my final rating until the process is complete.
My concern is I was ready to move forward on a specific vehicle which was rated an A+ buy with data that supported the claim.
It also listed 0 reasons to pause.
I decided to do a deeper dive and found an open recall, 4 owners, which are not necessary deal breakers. However I found that year has a fairly unreliable engine and transmission specifically. Rated 4 out of 10 based on reported issues.
I’m questioning the apps objectively but I will see how it goes. My advice is do your research and use multiple sources.Show lessHershey/$
Great resource
Copilot gave me a list of SUVs I would have never found on my own. I was looking for a 21-22 Toyota Highlander with specific options. I entered info into the search feature designating which options were “must haves” and which would be “nice to have” within 100 mile radius. I got a good selection which I either saved or not. I would get notified of price drops in my selection and new finds. One I was particularly interested in had a price drop that made it irresistible. It was 75 miles away and a beautiful drive. To reiterate, I would not have found my “new” SUV without CoPilot! Loved the ease of using CoPilot and LOVE my Toyota!Show lessDee in Soddy
Developer Response
Hi there! Thank you so much for sharing! We're so glad you have found value in CoPilot. Congrats on your new vehicle!Fantastic idea, super useful, got a couple suggestions…
This is a great problem to solve! I’m impressed with the search results and the detailed breakdown of how they match against my criteria. However, not all the criteria are in one place and it’s super frustrating to try to find the different layers of what I need. When I do manage to run across the price, year and mileage options, I find that it has applied arbitrary limits that restrict my results to nothing. E.g. the mileage slider is all the way to the right at 30k(?!) I’m searching for a specific car that is 10 years old. They exist, but not with less than that amount of miles. All the traditional car sites find results within my parameters pretty easily. If I can’t find them here, the app isn’t actually useable for me. Overall the app has a ton of potential but is designed in a confusing way and the flow feel very restrictive.
Im sure they’ll improve the app but the overall experience isn’t worth the trouble at this point.Show lessmissrain
Developer Response
Hi there! It's great to hear that you're impressed, and we truly value your feedback. I'll pass your comments on to our team, as it's essential in helping us enhance our product/service. Could you please reach out to us at support@copilotsearch.zendesk.com regarding the mileage slider issue? We can investigate this further and assist you.Order, clarity and strategy
Most success is based on opportunity. Copilot provides the opportunity. When purchasing a car I have found myself overwhelmed, always returning to the local dealership with limited choices, feeling manipulated…always getting a good vehicle, but…
Copilot brings a real-time awareness of the many dealerships located around my local dealership and all the product that is truly available to me. I didn’t have to look for the information, it came to my inbox after I told Copilot what I was looking for. As that information came in (the age of truck, mileage, car faxes with info about lease cars or commercial use, an A to F rating based on price, mileage, amenities and dealership) I was able to gain even more clarity into what I wanted to purchase and where because of the multiple opportunities I now knew were available to me. With that clarity I was able to develop a strategy that actually did not include my local dealership.
Thank you Copilot! At 65 years old I now know that this process can be a lot more pleasant and informed than it has ever been!Show lessF-150 lover
Developer Response
Hi there, Thank you for sharing your positive experience with CoPilot! It's wonderful to hear how our service has transformed your car-buying journey, making it more pleasant and informed than ever before. We appreciate you taking the time to share your experience!Didn’t work for me
Tried to use the app for a used car search. Inputted make / model ok Required features must have / nice to have I was able to go through a page or two and (NEXT) was highlighted at the bottom Continuing with options etc and then the page would scroll down and (NEXT) wasn’t highlighted?? At that point I couldn’t move on. Deleted and reinstalled the app on both my iPhone and IPad same thing. Permanently deleted both as I didn’t trust the app any longer nor did it work. Something seemed a little fishy Totally useless.
Added stars as the developer reached out and followed up.
Not interested any longer .Show lessMy Leila
Developer Response
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. Please send us a note at support@copilotsearch.zendesk.com so that we can take a look into this and follow up!Has potential but missing or has inaccurate key items
1) no color of car given, photos are stock and not of actual vehicle. No way to know what you’re really looking at. Not knowing what color the car is I’m looking at is a deal breaker.
2) some trim packages are inconsistently represented. For example, RAV4 hybrid XSE is stated on some cars as not having features it actually does have or Vice Versa.
3) some cars don’t have Carfax report access while other do and some have zero at all which isn’t possible.
4) some cars with Carfax report access that say “free report” isn’t free. The link takes you to Carfax to pay for a report.Show lessTrailchicks
Developer Response
We apologize for any inconvenience caused by the issues you've encountered. We are actively working on updating the stock photo issue, but the color of the vehicle should be listed right below the photo. We would love to look into the trim package differences and the Carfax issue! We should have accurate information on the equipment listed and if the Carfax is available, you should be able to view it. Please send us a note to support@copilotsearch.zendesk.com and we would be happy to take a look! We deeply value your feedback as it helps us to enhance our service!Excellent App
CoPilot is unlike any app you have used in your search for the right vehicle. It allows you to enter all the details about the vehicle, the options you need and the ones you just have to have as well. The model, the trim, the mileage, the price point, etc. CoPilot will do all the searching, you can review the results and just save the vehicles you want. CoPilot will rate them, tell you who the dealer is, allow you to click on the dealer site and CoPilot will continue to send you updates with new pricing, new cars on the market and so much more information. CoPilot is constantly searching the internet for you and providing you with updated information on the vehicles you are looking to buy. Great, great App. I brought a very nice, certified vehicle at an excellent price, rated an “A” by CoPilot because I used the App. So what are you waiting for!!Show lessJohns2525
Developer Response
Thank you so much for sharing your experience. We appreciate your kind words! Congrats on the new vehicle and thanks for using CoPilot!This app is incredible for used car purchases
This free app is amazing. I was searching for a used car for the first time in years, and saw an ad or review for it somewhere. I was so glad. I did…. The inventory available in the app, and the many filters available to search, plus the information provided on the cars - including CARFAX when available (it was for every car I looked at on the app), plus price history and comparisons - just amazing.
Pair this with a Bluetooth OBD2 sensor to check out cars before/after a test drive, and wow, I’ve never felt this good about a used car purchase. I’d recommend this to anyone looking for a used car.Show lessDchilder
Developer Response
Thank you so much for your review! We are so happy that you are having a good experience! :)Good start; few more features would make it amazing
Found this to be a great search app but got stuck with a few things including inability to share finds with others, inability to map those on your saved list and not returning to spot on list after viewing details (it takes you back to the top of the page). Also, sometimes there have been false reports of updates to a search and nothing shows or it just churns without showing results it says are there. All in it is a better search choice though than others I’ve been tryingShow lessRuby3629
Developer Response
Thank you for taking the time to provide your valuable feedback! I’ll pass those suggestions on to the team. And thanks for using CoPilot!Simplifying the car search process
Love this app. With so many cars and options out there, it can get very confusing. The AI consultant gathers all the information based on your criteria and gives you information on cars that fit that. It will give you reasons you should move forward on a car, good price, been on market for a while, good dealer rating, but also gives you reasons for being cautious, accident, it is a new listing and won’t negotiate, etc. CoPilot also alerts you to price drops, etc.Show lessCapall Cogadh
Developer Response
Thank you so much for your review! We're so glad you have found value in CoPilot. :)
