Leave a Review 2nd Line
Terrible
Why would I want to pay for an app that doesn’t workout spending more money for credits that I never get? That and the support page would not load. I have full bars and none of my other apps are having any issues. Btw- people who are in the United States don’t have to pay a tariff to call other people who are also in the United States. The developers should learn what a tariff is before trying to charge people one.Show lessTaken in by unlimited calls means as long as you keep paying for credits!
Keep looking there has to be something better than this to call to friends back home. Everytime I make a call it say recording. I recording off on the setting. Unlimited calls as long you prepay 🤣Rather a scam. Also says I need to log as the app has no proof I paid. My phone shows the subscription!Show lessDeveloper Response
Dear user, We apologize for the inconvenience. To resolve the recording issue, please ensure the recording feature is turned off in your settings. If you're experiencing subscription issues, try logging out and back in. If problems persist, contact us at support@2ndlyne.com with your purchased virtual number for further assistance. Best regards, 2nd Line Support TeamPoor Support
I had a Year subscription and before the year ended I purchased a monthly subscription to keep the service going . I thought having overlapping purchases would keep the account going but it didn’t . The year subscription ended and now I don’t have Any service. Even though I have a monthly subscription in place. I’ve spent weeks now trying to get some support in getting my account working but nothing is being done . Theres no one to talk to to
I’ve spent now a week trying to get this resolved , and the issue isn’t resolved . There isn’t a person dedicated to solving this. Meaning I should get prorated on subscription for the down timeShow lessDeveloper Response
Dear user, We sincerely apologize for the inconvenience you've experienced. A ticket has been created for your concern (#80001). Kindly contact support@2ndlyne.com, mentioning this ticket number and your 2nd Lyne number (Virtual number), for a prompt resolution. Your trust is important to us, and we are committed to resolving this issue as soon as possible. Thank you for your understanding.