appWash by Miele User Reviews

appWash by Miele
appWash by Miele
Miele Operations and Payment Solutions GmbH

Top reviews

Leave a Review appWash by Miele
  • Insane

    The fact that I have to download an app to wash my clothes is so stupid, the prices are extremely high and it’s so weird and difficult to use. In the future I will avoid any place that uses this type of system (if that’s still possible)
  • Works well for me

    They can refund the minimum balance at the end, which is nice.

    Developer Response

    Hi Jojoapper, thank you for your feedback. We are happy to hear that you like our service. Best regards, Team appWash!
  • Terrible system

    Your app is trash. All it does is swallow money and throw out wet clothes. Both the laundry machines and the dryers work ineffectively. The timer is almost newer correct leading you to do laundry at minimum 30-45 minutes longer than you anticipated. The dryers will just finish 15 minutes earlier with no warning so why the hell would anyone pay such an exorbitant price for what’s meant to be a regular domestic chore. Apps are not a substitute for service and all this method of work is doing is just creating more dissatisfied customers. Can’t wait to never use this again and free up my phone storage!!
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    Developer Response

    Hi DPETAR, it`s unfortunate to hear that you dislike our service. If you experience malfunctions with the machines, feel free to contact us on support@appwash.com so we can assist you further and solve the problems. In case a machine doesn`t start and you already paid, we can also give you a refund. We always strive to improve our user experience which is why we will take your feedback seriously. Best regards, Team appWash!
  • Terrible app and machines

    €20 minimum? what a joke. machines that don’t let you wash the clothes the way you need to. This is a joke

    Developer Response

    Hi Scottytheknows, thank you for your feedback. The 20€ top-up is due to transaction costs so the price per use is lower which is a great advantage for the users. If you don`t need the whole amount, feel free to contact us on support@appwash.com so we can give you a refund. Best regards, Team appWash!
  • Scam

    Tries to steal your money by only allowing you to add much more money that you need.

    Developer Response

    Hi, we are sorry to hear that you dislike our service. The 20€ top-up is due to transaction costs so the price per use is lower which is a great advantage for the users. At the moment we are working on lowering the minimum top-up. If you have further suggestions, feel free to contact us on support@appwash.com. Kind regards, Team appWash!
  • Good luck if you have to use this

    Dryers do not work. Cost $20+ anytime you do any laundry and if you walk away with your clothes remotely dry it’s a win. Awful app, even worse machines

    Developer Response

    Hi Mario, it`s unfortunate to hear that you dislike our service. The 20€ minimum top-up is due to transaction costs so the price per use is lower which is a great advantage for the user. If you don`t need the whole amount, e.g. due to short stays, you can contact us on support@appwash.com and we can give you a refund. If the dryer doesn`t work well, it could be because the filter hasn`t been cleaned or it has been loaded too full. If it happens again, contact us at support@appwash.com. Best regards, Team appWash!
  • Terrible app with constantly failure to start laundry

    I’ve never used any other app that so poorly communicates with the laundry machines. But it’s not like the company’s gonna care cos you are forced to use their app anyways.

    Developer Response

    Hi Chris, we are sorry to hear that you dislike our service. Why don`t you let us know more specifically what you dislike and get back to us via support@appwash.com? We will take your feedback seriously as we always strive to improve our user experience. Best regards, Team appWash!
  • System is rubbish

    Just the worst, keep being charged twice for washes and there is no support whatsoever!!! So infuriating !
  • TopUp Feature doesn’t work

    The top up feature on the website and the app don’t work because of a server error and there’s no other way to pay to do your washing. The app has a button to add a voucher, but there’s NOWHERE online to buy one, I’ve been looking for half an hour. On top of how expensive it is, I can’t even find a way to pay. Extremely frustrating and negative experience with this entire program
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  • New update ruined it

    New update logged me out and kept giving me an unknown error when I tried to log in again. I tried everything to fix it but it’s rendered the app useless and all my clothes filthy.

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